Growing up I always have a passion for helping others in any way possible. The opportunity to make a positive impact on someone’s life is a source of motivation and joy. Helping others is not just a noble act, but it can also be a deeply fulfilling passion.In 2018, I began working in customer service at a service station while I was enrolled in nursing school. Approximately one year and three months were spent in my supervisory role. After that, I went on to work for a telecommunication firm for about 4.8 years, where I held positions in both sales and customer support. I learned a lot from my experience about how to assist clients in addressing their issues and how to treat them. My newfound abilities include critical thinking, data analysis, teamwork, industrial knowledge, time management, and communication skills.I am always eager to learn and expand my knowledge about customer service and sales and meet new people who have the same drive and passion for these roles. Feel free to reach out to me!
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Sales Development RepresentativeTeleperformance Sep 2020 - Apr 2024My duties were cold calling, cross-selling and identifying leads. I usually call customers and offer them new services and products at a reasonable cost. Call persons who had shown interest in the services on our websites and also convince existing customers to get a bigger service package.My duties were to take inbound calls from customers who wanted information on their accounts, assist them in ways to get their accounts current, assist with payment arrangements to secure services, up-sell their account and troubleshooting.
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Customer Service RepresentativeTeleperformance Aug 2019 - Sep 2020My duties were to take inbound calls from customers who wanted information on their accounts, assist them in ways to get their accounts current, assist with payment arrangements to secure services, up-sell their account and troubleshooting.
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SupervisorD/W People’S Choice Service Station Jun 2018 - Aug 2019My duties were to train new staff members, oversee daily operations, handle customer and employee complaint, handle cash transaction and maintain inventory.
Kimberly Robinson Education Details
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Westmoreland Business CollegePractical Nursing
Frequently Asked Questions about Kimberly Robinson
What is Kimberly Robinson's role at the current company?
Kimberly Robinson's current role is Customer Service Representative| Sales Development Representative.
What schools did Kimberly Robinson attend?
Kimberly Robinson attended Westmoreland Business College.
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Kimberly Robinson
Data Analyst | Python, Sql, Microsoft Power Bi, Java, Flutter, MathematicsKingston, Jamaica -
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Kimberly Robinson
Studying At University Of The West Indies Mona Majoring In Biochemistry And Double Minor In Criminology & PsychologyKingston
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