Provided accurate, valid and complete information by using the proper methods/tools.Met personal/team sales targets and call handling quotas.Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.Kept records of customer interactions, processed customer accounts and filed documents.Followed communication procedures, guidelines and policies.Reviewed or made changes to customer accounts.Researched answers or solutions as needed.

Answer phone when patients callSet appointmentsTransferred callsFax Rx and Dr's notes to other offices and hospitalsAssist Dr's and office manager with patientsFile papers

Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.Assisted with store stocking, floor-sets and opening/closing procedures.Put up signage regarding promotions, changes to store regulations, etc.Responded to service inquiries and coordinates resolutions with management and floor associates.Placed special orders to call other stores to find desired items.Recommended, selected, and helped locate or obtain merchandise to customers.Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift.

Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.Assisted with store stocking, floor-sets and opening/closing procedures.Recommended, selected, and helped locate or obtain merchandise to customers.Placed special orders to call other stores to find desired items.Responded to service inquiries and coordinates resolutions with management and floor associates.Put up signage regarding promotions, changes to store regulations, etc.