Over 17 years of Customer Service and Administrative related employment. Proven record of facilitating support services and managing fast-paced office operations. Strong organizational and communication skills with the ability to direct multiple business affairs. A multitude of versatile skills transfer into any administrative setting to create and maintain high levels of efficiency and productivity. Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction. Knowledge of HIPAA regulations and Electronic medical records including the use of All scripts, EPIC, and Centricity. Profound ability to make complex administrative decisions pertaining to policies and regulations.
Listed skills include Healthcare Management, Team Building, Managed Care, Administration, and 11 others.