• Manage teams cross-functionally, providing strategic leadership, and advancing organizational initiatives.• Represented various teams through multiple integration initiatives, assisting with development of processes, training materials, quality tools, and other required deliverables. • Supervised various departments and roles across multiple states, including case management, transition of care, discharge planning, referral services and utilization management.• Analyze and… Show more • Manage teams cross-functionally, providing strategic leadership, and advancing organizational initiatives.• Represented various teams through multiple integration initiatives, assisting with development of processes, training materials, quality tools, and other required deliverables. • Supervised various departments and roles across multiple states, including case management, transition of care, discharge planning, referral services and utilization management.• Analyze and synthesize data to identify key drivers, trends, or potential quality improvement opportunities including provider issues, service gaps, and member needs. • Participate in internal audit review workgroups• Development of reports and dashboards through excel and MicroStrategy Development • Design and implement new programs and initiatives using Six Sigma/Lean methodologies Show less

• Planned and directed all aspects of the business unit’s operations including developing and maintaining the annual clinic budget, monitoring expenses, revenue trends, and financial projections.• Developed strategic planning initiatives and implementation of processes to improve access to mental health and substance abuse services.• Established a comprehensive counseling center on campus, including the development and implementation of policies, procedures, and internal record… Show more • Planned and directed all aspects of the business unit’s operations including developing and maintaining the annual clinic budget, monitoring expenses, revenue trends, and financial projections.• Developed strategic planning initiatives and implementation of processes to improve access to mental health and substance abuse services.• Established a comprehensive counseling center on campus, including the development and implementation of policies, procedures, and internal record management,• Responsible for identifying, writing, and executing external grant funding for the counseling center.• Collaborated with executive leadership, staff, and direct care contractors to provide comprehensive mental health services to students, staff, and faculty. • Trained faculty and staff in understanding mental health issues/recognition, action planning, crisis mitigation, and management of students with mental health needs in the college environment. Show less

• Guided expansion of services by 60%, prioritizing business needs staying under the operations budget. • Collaborated with the Department of Assistive and Rehabilitated Services as well as the Department of Criminal Justice to develop comprehensive programs for the community. • Responsible for ensuring compliance with all state contracts, including documentation, training, internal and external audits. • Developed partnerships with key community stakeholders for additional training… Show more • Guided expansion of services by 60%, prioritizing business needs staying under the operations budget. • Collaborated with the Department of Assistive and Rehabilitated Services as well as the Department of Criminal Justice to develop comprehensive programs for the community. • Responsible for ensuring compliance with all state contracts, including documentation, training, internal and external audits. • Developed partnerships with key community stakeholders for additional training sites and field offices which resulted in program replication across Texas. • Directly supervised twenty-five staff members and more than 150 consumers in the fifteen-county east Texas region.• Spearheaded grant management including research, budget management, resource allocation, implementation, and project execution. • Developed and implemented 9 innovative programs to address community vocational and behavioral health needs. Show less

Offer free counseling services to probationers and their family members. Facilitate Life Skills courses and Anger management groups.