Conducted the initial face to face visit with consumers, their familymembers, and others in their home or facilities (i.e. long term care settings,hospitals); Responded to emergency consumer situations; Determined a level of care decision for the consumer; Maintained a case load of 30-40 cases each month; Completed face to face visit and all appropriate paperwork within the 15 day time frame

Obtained blood samples for medical testing and transfusion throughvenipuncture or capillary puncture; Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures; Identified patients using proper procedures prior to specimen collection; Processed billing information and collected payments; Labeled blood vials with critical information like time of collection, dateand patient name; Utilized calm and friendly demeanor to increase patient comfort andalleviate anxiety; Verified quality of specimens by centrifuging specimens for logisticscourier to pickup; Other assigned duties