Public Sector - SLED & Federal GovernmentUnited States & Canadian TerritoriesHealthcare - Primary care, hospitals, pharmacies, and etc.Develop opportunities for the sales team from prospecting and marketing generated leadsInteract with prospects via telephone, email and social with a high attention to detailConsistently achieve qualified opportunity quotas to ensure territory revenue objectivesDevelop and execute on a strong prospecting plan of attack, including email and call scriptsTrack all relevant qualification and lead management activity using Salesforce.com and SalesLoftAssign opportunities to appropriate AE, educating reps as necessary about the opportunity-FY22 Q4 ALI ADR Excellence Award Winner for North America.

Resume and Interview preparations for people of all ages.

Connect with customers and discuss their current products. Assist and direct support issues to the appropriate Client Partners. Collaborate and work with team to structure campaigns to best service current customers and bring in new products/services.

FY20 Q4 100 ClubFY20 Q3 North America Leadership AwardeeFY20 Q2 NA Performance Award NomineeFY20 Q2 Global Office Performance NA Public Sector - nominated.Linkedin Super User Team-InforMember of Blacks at InforTeam MVP for January 2020Territory coverage areas: Central, Canadian, and United States Federal Government.Research: Central, Canadian and U.S. Federal Government territoriesAdvance prospecting for new business qualified opportunities. - Adapting to ever changing policy and procedural requirements driven by federal regulation, legislative mandates, bargaining agreements, and private sector.Infor Certified MentorAssist with Business Qualified Meeting Enablement sessions for Global Business Development Representatives.

Employee development.Focus coachingTraining & Webinars LinkedIn Sales Navigator Portfolio ManagementDaily KPI MeasuresEmployee on-boardingDay in The Life presenter Implementing and executing daily team activities.

FY19 Q4 Performance Award nomineeFY19 100 club Q4Infor Certified MentorAdapting to ever changing policy and procedural requirements driven by federal regulation, legislative mandates, bargaining agreements, and private sector.Territory Coverage areas: United States Federal Government and CanadianResearch Canadian and U.S. Federal Government territoriesAdvance prospecting for new business qualified opportunities.Assist with Employee on Boarding sharing "Day in the Life for Business Development".

Adapting to ever changing policy and procedural requirements driven by federal regulation, legislative mandates, bargaining agreements, and private sector.Research Canadian Territory and U.S. Federal Government with prospects for qualified business opportunities and leads.

Advance prospecting for qualified Enterprise Asset Management software opportunities. Qualified business development opportunities for sales reps.

My duties included collecting and sorting incoming and outgoing mail. Prioritized scheduling of construction workers, along with notifying owners of contractors and builders requests.

Assisted customers with questions and concerns utilizing one step call resoultions, while implementing the ten step call process, along with helping customers reset passwords to access the online edition of the newspaper, with technical support. Started new accounts for print and online digital access for new subscribers, gave customers full access to the paper daily while being able to manage their online billing on a monthly basis. Assisted customers with escalations and finding solutions to the issue at hand. Participated in additional sales with customers adding to there monthly subscription with offering magazine sales.

I assisted with distributing chemical equipment, bulk, sample and vendor direct ship orders to the team. Input data entry for chemical and equipment orders for U.S and Canada customers, completed daily follow-ups with customer and sales representatives t ensure order accuracy, requested expedite and direct ship orders for customers. Daily telephone interaction with sales representatives and customers to ensure order accuracy. I also have work from home experience along with customer service.

I reviewed applicants resumes, administered and conducted phone screenings with potential candidates for work at home positions. I emailed testings assessments, reviewed and scored results for candidates. While candidates were scored based on successfully completing the assessments, I then scheduled them for the second phase of the interview process and scheduled phone interviews for the upcoming new hires.

Customer Service,Data Entry,Collections,Met monthly center target numbers and percentages. I collected early delinquency accounts provided customer service to clients. I utilized reimbursement methods and requirements for contracts ,minimized credit losses through effective account resolution. I also managed credit budget loss, maintained daily direct telephone interaction with delinquent customers to help minimize losses. Along with my other duties, I researched accounts.