Kimberly Stover Email & Phone Number

Twinsburg, Ohio

Twinsburg, OH

Daily phone and/or written communication with clientsOpen and review new workers comp claim filesConsult with attorney in regards to client needsSubmit claim applications for settlement or other considerationsMaintain client file base to keep it currentArchive weekly correspondence for future reference

Managed public relations staff and performance of the departmentPrepared, tracked and managed public relations budgetManaged crisis communications and served as company spokespersonMaintained local, regional and national media outlets to create favorable press coverage and desired positioning of the parkParticipated in state and local community relations.

Wrote, edited and consulted on internal and external communications pieces including press releases, media alerts, promotional materials and executive talking pointsProactively pitched stories to the media and arranged interviewsHeaded the park's marketing involvement with numerous charity organizationsManaged customer service program to address guests'.