I am a dedicated hands-on professional manager with 20+ years’ progressive experience in customer service, sales support, inventory control, entry automation, logistics, warehousing and customer database management. I am experienced in business operations, office administration and executive support.• Recognized for unwavering commitment, dependability, and loyalty; known as the person that gets the job done. • Identified process bottlenecks and streamlined internal processes and procedures resulting in increased production within the company.• Consistently promoted to new areas of responsibility and accountability within the organization. • Demonstrated confidentiality, flexibility and problem-solving skills. • Proven leadership ability to instill a sense of pride and ownership among team members, resulting in an above-and-beyond teamwork mentality and increasing levels of productivity, speed and accuracy within the organization. • Committed to 100% customer satisfaction, exceeding their expectations while still following the company’s policies and procedures.• Experienced and comfortable working with all levels of internal management and staff as well as outside clients and vendors.