Guest service focused, self motivated, and results driven retail manager with over ten years of managerial experience. Strong strategic planning and people management skills. Experienced in running fast paced, high volume, as well as, intimate, personal retail settings. Sales and Marketing/ Customer Relations-Build and sustain positive guest relations-Update social media outlets to keep local guests informed on current inventory and promotions-Managed visual merchandising per plan-o-grams (or free styled visuals) and creative, fresh window/mannequin displays-Developed new document tools to increase daily productivityManagement/Staff Training and Supervision-Observe and coach employees on sales floor techniques and interpersonal skills with guests-Delegated areas of responsibilities based on employees skills, schedules, and availability-Report directly to district manager on progression of the training of new store managers-Assist with recruiting top talent for stores throughout district -Developmental growth and evaluations of employees-Implement brand specific policies, procedures and trainingsPayroll/Inventory Control-Verify all employee time cards for accurate payroll processing-Approve and efficiently process incoming shipment-Prevent/reduce store shrink through guest service and company recovery statements-Supervise annual inventory of 9,000+ units-Adhere to monthly or quarterly supply budgets-Oversee and execute proper payroll allocation to ensure maximum coverage and avoid employee overtime