Kim Thornton Email and Phone Number

Assess performance, identify improvement initiatives, and coordinate execution of improvement initiatives across all pillars of the supply chain. Drive governance, manage and oversee balanced scorecard of metrics to drive action and accountability, execute a culture of innovation, and steward change management. Works closely with the OSC and business unit leadership in the development of high-level plans for strategic projects and serves as a subject matter expert and internal consultant during the design and execution of such projects.Drive implementation and adoption of the strategic framework for the supply chain organization and best practices, leverage metrics and analytics to assess and improve supply chain functions.Optimize distribution network and determine capital needs to establish efficient operations.Lead continuous improvement efforts in all supply chain functions and develop and implement supporting systems and technology strategy for supply chain. Provides thought leadership and subject matter expertise in a wide range of strategic initiatives across supply chain operations and technology

Align the S&OP/IBP vision, strategy and processes to support sales growth, margin, inventory management and asset utilization.Lead cross-functional teams with the ELT member to drive decision making and alignment monthly on our consensus demand and supply forecasts. Lead Demand and Supply Chain Planning teams to continually refine the forecast and supply rolling model to drive balance and production capacity resulting in increased capital.Oversee development and standardization of IBP policies, process, key performance indicators and training.Owns implementation for SAP IBP modules and delivering the ROI.Optimize inventory and SKU rationalization resulting in product availability and increased OTIF.

Led a team of 25 responsible for executing S&OP process to assure that customer demand is well understood, master schedules are efficient, launches are flawlessly executed, and inventory is balanced in order to deliver 100% schedule adherence. Responsible for customer care teams, procurement and planning.

Reporting to COO, led a team of 8 responsible for leading the S&OP process to assure that customer demand is well-understood, supply plans are efficient, launches are flawlessly executed, and end-of-life transitions are smooth in order to deliver 100% fulfillment. Responsible for oversight of inventory and supply network strategy decisions to minimize cash investments while protecting supply. Accountable for leading, facilitating, and advocating the S&OP process ensuring that all replenishments, events, and holiday builds were properly forecasted, prioritized, staffed, and executed to meet or exceed business goals.

Reported to the SVP of Logistics, led a team of 15 in the coordination and integration of cross-functional teams to define and execute a strategy to achieve Ulta’s business goals. Provided operational leadership for logistics and product flow, with a focus on delivering superior service to our stores and guests. Key liaison between the Merchandising, Supply Chain, and Store teams to ensure clear communication and execution of the Supply Chain strategy.

Managed all aspects of a high-volume retail store, inclusive of a full salon business. Included complete operational accountability to achieve sales, service, customer satisfaction and profitability goals for the store in compliance with company standards. Provided team leadership to all levels to insure staff met and exceeding goals while maintaining a store presentation that supported brand consistency.

Managed daily operations for the inbound department of the local distribution (warehousing) center which consisted of 40 team members. Led and coordinated activities for team members and analyzed operating methods and procedures for potential opportunities to improve overall quality of the department. Achieved results in the areas of accuracy, productivity, service, cost effectiveness, and development of leaders using new and innovative ideas to streamline processing procedures.

Promoted a sales culture by motivating and inspiring others to achieve individual and team goals. Networks with design community and local organizations to build client base. Manages payroll budgets and P&L to ensure store’s contribution was on target. HadHad goal achievements by demonstrating leadership that drives sales.•Analyzed business trends and creates/implements/communicates weekly plans to ensure furniture vs. accessory targets, average transaction, conversion, and sales per hour goals are achieved.•Forecasted and analyzed current business trend to manage payroll expenses.•Had maintained and excelled in secret shop score that have a focuses on our customer service excellence.•Increased stores KPIs, thinks out of the box to create new tasting or demos of current product.•Coached behaviors in the moment to increase productivity.•Had increased revenue over last year’s numbers and was number 15 in company.

Developed and managedmanaged a high volume store, along with increased sales by 14%, resulting in $5MM per year. Lead and directed all activities required to achieve all store goals, including sales objectives, client service, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and client environment.

•Executed financial plans for achieving the store goals.•Recruited, trained and developed new associates.•Oversaw store operations including inventory, scheduling and payroll.•Maintained visual merchandise set by The Limited. •Maintained superior customer service