Kim Trautman, Cep Email & Phone Number

Kent, Oh (Ne Ohio Area)

Energy Consultant for commercial and industrial energy users. Building relationships with customers to help manage their overall energy portfolio. Providing excellent customer service. Making energy recommendations to help customers reduce their energy costs through our energy procurement process. For a complete energy evalution, contact me at: kimberly.trautman@usourceenergy.com or (330)571-0475.

Akron, Oh

Understanding the retail electric sales markets in support of electric Sales Reps. Analysis and collection of energy data for existing customers and new customers. Preparing contract documents for customers. Project lead for 2 active process improvement initiatives within sales group. Participating on other project teams and daily operational tasks. Participate in weekly meetings as needed and presenting subject matter to group of 10-20 attendees.

Akron, Oh

Energy Efficiency team. Participated in product development and implimentation of Energy Efficiency Services. Managing Efficiency Solutions products as value added for our retail sales team. Completed Managing Projects training.Submit utility rebate applications for customers as a particpating administrator for the utility rebate programs. Managing Energy Star portfolio for large commercial bank with over 2,500 buildings benchmarked. Assisting in obtaining Energy Star labels for buildings that qualify. Prepare Energy Star reporting and analysis, and presenting them to clients to help benchmark and identify energy efficiency opportunities.Managing development of utility data warehouse tools, to gather utility data for reporting, benchmarking and analysis. Maintaining project database to track energy efficiency projects, opportunities, and ideas. Managing individual energy projects for clients as outlined by the Federal stimulus dollars allocated to clients.

Manage utility bill payment and utility data for clients (approx $4 million annual utility spend).Manage expenses and client contract margins to successfully generate revenue for The E-Group.Analyze utility data from utility database and web site – determine utility billing errors and evaluate vendor late fees, to achieve savings for clients.Inform appropriate contacts when client experiences a utility shut off – to assist in getting service restored with minimal impact on client operations.Prepare monthly bill payment reports by client, for delivery to Account Managers on given due dates.Prepare and present program summary to clients at meetings.Hold meetings with clients, vendors and internally.Required to understand client contract deliverables, and meet client satisfaction by achieving those deliverables.Communication with clients and vendors on a daily basis (via phone and email).Handle calls, emails and inquiries from clients – problem solving.Make decisions as needed to manage bill payment process and data integrity for client.Work with other internal team members to resolve issues, compile data and target opportunities for clients.Maintain internal policy & procedure manual for bill payment group.

May 2002 – Recipient of the FirstEnergy Employee Excellence AwardGenerate invoices to customers for services provided under MESA (Master Energy Service Agreement) contractsMaintaining web sites for each MESA customer Create Update Newsletter for revisions to web site; posting this newsletter on web siteManaging payment of subcontractor invoicesTracking revenue and margins for Implementation profit and loss statementObtain purchase orders for customer service contractTracking and maintaining customer location information via databaseProvide web site training for new MESA customers

Akron, Oh

[Summa Physicians Inc and NE Ohio Primary Care Physicians]Oversee human resource function for approximately 65-100 employees; Maintain and update employee handbooks for 2 physician corporations; Maintain benefits for 2 corporations (including health, life, dental, retirement plans, paid time off); Conduct interviews, orientation and benefit enrollment for new hires; Process biweekly payroll (Payroll Express and ADP software); Maintain employee database and employee files; Schedule annual performance evaluations; Create new job descriptions and maintain updates to current job descriptions; Track attendance and paid time off accruals; Prepare severances and assist in termination process when necessary; Process A/P; monitor invoices, check requests & purchase orders; Process A/R at central billing office; Obtain malpractice insurance coverage for 26 physicians & track education and vacation benefits for physicians; Act as corporate liaison between office locations and corporate office; Educate & train office managers for A/P and HR guidelines; Organize and managed major projects such as start-up, closure and transition of offices and/or whole corporation; Preparation data for budget and financial reporting; Attended Human Resource Law Update program (1999).

Bachelor Of Science, General Studies Program

Areas of focus: math and psychology

High School, College Preparatory

Activities and Societies: National Honor Society, Marching Band, Student Council.National Honor Society, Marching Band, Student Council.