Kimberly Wise Email & Phone Number

Pennsylvania, United States

United States

Pennsylvania, United States

Assess the service needs of clients and connect them with the correct providerCreate and maintain a directory of service providers and resourcesCreate and maintain a database of clients and client needsAssess client issues and provide recommendations to fix problemsEnsure each client is given the necessary services and follow up to fill ongoing service needsMaintain good relationships with service providers and clients to keep customer baseExpand the list of resources and providers to assure there are no gaps in services

The Grove Ay New Castle

Manage and supervise admissions staff.Manage inquiry process.Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.Maintain updated bed ability and facility services information.Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, and hospital discharge plannersCompile and distribute admission papers.Ensure all papers are properly filled out and input into system.Create facility materials such as press releases, brochures, and advertisements.Maintain a working knowledge of Federal and state regulations and reimbursement.Help expedite admissions process for emergencies.Build and maintain relationships with hospital accounts.Perform sales and marketing campaigns.Maintain knowledge of Medicare and Medicaid regulations.Report all inquiries and admissions,.Work with nursing and housekeeping staff to maintain knowledge of number of beds available.Inform housekeeping staff of empty rooms .Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, and other community contacts.Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.Communicate special needs of new admissions to staff to ensure a smooth transition.Market and provide tours for potential residents and familiesPlan for pre-admission and dischargeProvide psycho-social assessment and completion of relevant parts of theminimum data set Utilize the minimum data set to guide the care planParticipate in resident care planningCounsel residents and their familiesContact and utilize community resources on the resident's behalf Advocate for and protect resident's rightsEnsure the social and emotional needs of each resident are metPromote the maximum level of independence of each resident

New Castle, Pa

Investigate abuse and neglect for clients by responding to referrals, interviewing clients and collateral contacts, analyzing collected information to determine if criminal actions have occurred, preparing investigative reports, and submitting recommendations to supervisors.Develop service plans by assessing clients’ needs and initiating services to maintain client independence and self-sufficiency.Respond to 24-hour phone lines and receives reports of incidents pertaining to the abuse of the elderly and disabled persons; and assesses such incidents and determines if immediate responses are warranted.When appropriate or upon request, assists clients by arranging placement in safe and desired settings such as local community resource agencies, board and care agencies, or hotels.Initiate and coordinate in-home care services, such as medical, mental health, and nursing services in order to provide basic needs and protection for clients as appropriate.Use customized computer applications to completely document all services provided to clients.Communicate and collaborate with sworn officers and representatives of law enforcement agencies to ensure client protection advocacy and prosecution of perpetrators.Educate local community service providers on elderly abuse by providing information upon request or making presentations.Make referrals to Public Guardian services when appropriate.Serve as a member of a multi-disciplinary team to address the needs of elderly and disabled clients and participates in unit care conferences when needed.Provide responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner.

New Castle, Pa

Identify and accurately maintain records of individuals seeking assistance and their individual problems and needs. Counsel individuals and groups on Medicare benefits and public benefits. Assist clients with enrolling in Medicare cost savings programs and public benefits. Assist with conducting training and presentations on Medicare and Medicare cost savings programs. Maintain communication with other advocates, volunteer advocates, community based organizations, social service agencies and government agencies. Attend community and aging related meetings and training as assigned. Conducts internet searches and research on Medicare and Public benefit issues. Assist with planning and coordination of meetings, training, outreach events, and/or conferences as assigned. Recruit and screen potential program volunteers. Assist with keeping current client records and scheduling their visits to office or home. Model skills needed by volunteers, e.g., active listening, giving feedback, respecting confidentiality. Prepare, maintains, and submits timely reports as requested.

New Castle, Pa

Master Of Social Work - Msw, Clinical/Medical Social Work

Master Of Sceince In Professional And Pubilc Administration, Specialization: Organizational And Community Leadership, 3.8 Gpa

Master Of Social Work (M.S.W.), Community Organizing And Social Administration

Bachelor Of Science Degree, Social Work

Activities and Societies: Honor Society, Social Work Club, Develop Youth Program with student services coordinatorSumma Cum Laude

Associate, General Studies

Associates, Humanities

Activities and Societies: Student Government Senator, Audio Visual Technician