• Maintain responsibility for facilitating Aladdin change management and regression testing processes.• Align objectives and bridge communications with IT teams in order to develop and deploy change requests for the production of various applications.• Support successful change control processes by proactively participating in weekly meetings and handling all change requests on behalf of the Applications & Development team.• Ensure compliance with established regulatory standards and best practices by liaising with internal and external auditors and IT teams to complete audit requests and requirements.• Utilize Active Directory (AD) to oversee organizational units, user security, and group policies as well as conduct regular cross-platform audits of AD objects and user permissions.• Deliver high-quality security consulting in support of company projects regarding password parameters and SOX.

• Charted the successful development of front-end SharePoint webpages focused on security compliance for the Access Management Organization User Resource Portal.• Defined and implemented impactful security policies and procedures and completed documentation to achieve security requirements, integrity, and data, report, and access security; created documentation for employee termination centered on security protocol; devised policies for making sure information on SharePoint is in compliance and accurate.• Contributed to meeting and outperforming metrics by participating in weekly IT security meetings.• Maximized technical safety and security by implementing key protocols, including CyberArk.• Identified, troubleshot, and resolved complex user access issues in a timely and compliant manner by leveraging ServiceNow.• Collaborated with customers and vendors to mitigate cyber risks and threats across diverse security systems, including ServiceNow, CyberArk, and SharePoint.

• Orchestrated and facilitated booking, tracking, processing, routing, and shipping activities for customer purchase orders, including scheduling shipments and preparing shipping documents (invoices, commercial documents, etc.).• Liaised with operations and planning teams to determine and integrate optimal account solutions regarding pricing and shipping quantity.• Tracked and analyzed product movements and generated reports using reporting software.• Serviced and managed key accounts, including processing both EDI and non-EDI orders.

• Achieved daily pilot staffing requirements by maintaining a database and OSS system, ensuring compliance with the Pilot Working Agreement and FAR standards.• Responded to pilot inquiries and concerns in a timely, accurate, and professional manner.• Tasked with updating and closing all outstanding pay claims to ensure accurate pay.