• Provide expertise and operational support for performance improvement activities.• Create and deliver comprehensive reports on service line development, quality metrics, benchmarking, goals, and initiatives.• Training, mentoring, and ongoing support for newly hired staff.

• Ensured ongoing quality and compliance with State and American College of Surgeons standards at this busy, growing level 2 trauma center. • Focused on quality care and outcomes through dynamic and innovative leadership. • Leveraged the latest in evidence-based best practices and technology to ensure outstanding clinical performance.• Supported resident education in Graduate Medical Education (GME) program

• Provided comprehensive guidance and support to 80-100 BSN undergraduate students from enrollment through graduation.• Supported over 30 students through degree completion/ graduation.• More than 20 assigned students received Excellence Awards for submitted tasks.• Consistently met or exceeded all established University employee performance benchmarks.• Proficiently utilized a variety of technology tools to support students and faculty.• Supported planning and execution of… Show more • Provided comprehensive guidance and support to 80-100 BSN undergraduate students from enrollment through graduation.• Supported over 30 students through degree completion/ graduation.• More than 20 assigned students received Excellence Awards for submitted tasks.• Consistently met or exceeded all established University employee performance benchmarks.• Proficiently utilized a variety of technology tools to support students and faculty.• Supported planning and execution of commencement ceremonies. Show less

• Successfully organized and led regulatory site surveys with the Florida Department of Health and the American College of Surgeons, including initial Level 2 trauma center verification.• Represented HCA / LRMC at local, regional, and national levels through performance improvement initiatives, collaborations, and professional presentations.• Streamlined department operations to increase efficiency and productivity to accommodate a 150% increase in trauma patient volume from 2013 to… Show more • Successfully organized and led regulatory site surveys with the Florida Department of Health and the American College of Surgeons, including initial Level 2 trauma center verification.• Represented HCA / LRMC at local, regional, and national levels through performance improvement initiatives, collaborations, and professional presentations.• Streamlined department operations to increase efficiency and productivity to accommodate a 150% increase in trauma patient volume from 2013 to 2017. • Established productivity benchmarks for Trauma Registrars, improving average weekly record closure rates by more than 100%.• Successfully implemented a trauma CME program for the facility, offering more than 24 hours of live education opportunities and more than 40 hours of online education opportunities for physicians, nurses, and other interested staff annually.• Site Coordinator for all trauma research initiatives. Show less

Adjunct Instructor and/or Course Director for a variety of emergency and trauma nursing courses including: ACLS, TNCC, ENPC, CATN-II, ATCN, and skill updates.

• Responsibility for all operations of the Trauma Service, including Washinton state regulatory compliance for Trauma Center verification, program development, assessment, quality improvement activities, organization, and evaluation.• Led three State trauma surveys with zero deficiencies.• Role model, educator, and mentor to nursing staff, including patient assessment, critical-thinking skills, and adherence to policies and regulatory mandates.• Course Director and Instructor for… Show more • Responsibility for all operations of the Trauma Service, including Washinton state regulatory compliance for Trauma Center verification, program development, assessment, quality improvement activities, organization, and evaluation.• Led three State trauma surveys with zero deficiencies.• Role model, educator, and mentor to nursing staff, including patient assessment, critical-thinking skills, and adherence to policies and regulatory mandates.• Course Director and Instructor for several Emergency and Trauma-related classes, including TNCC, ENPC, ATCN, CATN-II, and ACLS. Show less

• RN and charge nurse duties, including staff assignment, evaluation, customer service, dispute resolution, and responsibility for overall department flow, including frequent communication and collaboration with other hospital units, EMS agencies, and providers.• Consistent application and modeling of Studer customer service and recovery strategies.• Super-user and mentor during the transition to the organization’s first electronic medical record system.• Collaborated with local EMS… Show more • RN and charge nurse duties, including staff assignment, evaluation, customer service, dispute resolution, and responsibility for overall department flow, including frequent communication and collaboration with other hospital units, EMS agencies, and providers.• Consistent application and modeling of Studer customer service and recovery strategies.• Super-user and mentor during the transition to the organization’s first electronic medical record system.• Collaborated with local EMS agencies to assign and supervise EMT and Paramedic student clinical experiences in the Emergency Department. Show less

Float pool assignments included OB-GYN, Cardiology, Family Practice, Pediatrics, GI, Urology, and more. Patient check-in, phone triage, medication refills, chart review and management, vital signs, ECG, measurements, and assisted procedures within scope of practice.