Kim Folkens

Kim Folkens Email and Phone Number

Director Product Management ✣ Drive exceptional value with HCM solutions large enterprise clients @ Empyrean
Kim Folkens's Location
Austin, Texas Metropolitan Area, United States, United States
Kim Folkens's Contact Details

Kim Folkens personal email

n/a
About Kim Folkens

Product Management Leader, passionate about maximizing the projects, programs and people in my care. I draw on my 15+ years of product, technology program and client management experience to influence strategic product delivery and drive positive customer outcomes.✣ Maximizer ✣Where some see a roadblock, I see possibilities. I make the most of every project, client, and team member by seeing the strategic possibilities and potential in everything.✣ Results-Driven ✣I strategically lead projects and change by starting with the end in mind. This allows me to develop roadmaps that align with business and operational objectives. My goal is to proactively define structure and make sound recommendations to ensure successful outcomes.✣ Adaptable✣I began my career as a computer programmer and have developed the business acumen allowing me to be the liaison between technology and client business drivers. I have broad industry experience within IT and cloud computing arenas across HCM, government healthcare, consumer brand and transportation sectors. I pride myself on my ability to work in ambiguous situations by providing clarity and direction to achieve results.✣ Clear Communicator ✣I earn respect through my actions. Communicating what I don't know is just as important, if not more important, then what I do know. I address challenges head-on and follow through on my commitments.Key areas of expertise:Product Ownership ✣ Team Leadership ✣ Project & Program Management ✣ Client Service ✣Roadmap Strategy & Execution ✣ Innovation & Technology ✣ Leading Positive Change ✣ Strategic Short-Term & Long-Term Planning ✣ Budget Management ✣ Cloud Computing ✣ Trusted Adviser ✣ P&L Management ✣ Process Improvement ✣ Proactive Change Agent ✣ Service Delivery

Kim Folkens's Current Company Details
Empyrean

Empyrean

View
Director Product Management ✣ Drive exceptional value with HCM solutions large enterprise clients
Website:
goempyrean.com
Employees:
1041
Company phone:
(949)743-1200
Kim Folkens Work Experience Details
  • Empyrean
    Empyrean
  • Conduent
    Director, Product Management - Hcm Solutions
    Conduent Jan 2022 - Present
    Florham Park, New Jersey, Us
    An industry leading provider of outsourced HCM solutions across health and wellness, wealth and retirement for FP500 enterprises.• Recruited to reimagine and deliver a B2B2C platform supporting 7.7 million lives where prior attempts were unsuccessful: resulting in customer churn and >$20M revenue loss.• Transformed how products are managed and delivered, applying best in class product principles and utilizing Agile methodologies.• Conducted thought leadership webinars to reinvigorate executive level client collaboration and insights for the Jellyvision ALEX benefits decision support solution roadmap offering.• Spearheaded 40% cost savings by replacing prior vendor solution with Jellyvision ALEX best-of-breed benefits decision support SaaS solution through an RFP in 8 months.
  • Conduent
    Senior Product Delivery Partner - Hcm Solutions
    Conduent Oct 2018 - Dec 2021
    Florham Park, New Jersey, Us
    Strategic, client facing adviser working with account teams, product owners, delivery managers, and client stakeholders to drive delivery and deployment of HCM benefits administration solutions.
  • Gtn Technical Staffing And Consulting
    Senior Consultant
    Gtn Technical Staffing And Consulting Aug 2018 - Oct 2018
    Dallas, Texas, Us
    Audited and converted legacy client orders into ServiceNow and billing of over $100M annual revenue in 45 days.
  • Centurylink
    Program Manager
    Centurylink Nov 2017 - Jun 2018
    Monroe, La, Us
    A provider of managed hosting and colocation services to enterprise customers globally.• Selected to transform the lifecycle management processes and increased efficiency by 15%.
  • Centurylink
    Senior Client Relationship Account Manager
    Centurylink Nov 2011 - Oct 2017
    Monroe, La, Us
    • Delivered end-to-end web hosting managed services solutions for PepsiCo brands along with customer accounts with up to $7M ARR.
  • Glotel, Inc.
    Program Manager Consultant
    Glotel, Inc. Sep 2010 - Nov 2011
    Chicago, Il, Us
    Contracted then hired by Savvis, later acquired by Centurylink in 2011, as a trusted strategic advisor managing PepsiCo managed services and web hosting solutions.
  • Technisource
    Senior Program Manager
    Technisource Mar 2010 - Sep 2010
    Fort Lauderdale, Fl, Us
    Program management leader for the decommissioning of a legacy consumer account management system that increased capacity of an aging environment by 4 times.
  • Robert Half Technology
    Program Project Management Consultant
    Robert Half Technology Nov 2009 - Mar 2010
    Menlo Park, Ca, Us
    Consultant selected to evaluate and propose an enterprise business management solution to re-engineer marketing project workflows.
  • Hewlett Packard Enterprise
    Program Manager - Infrastructure Enterprise Services
    Hewlett Packard Enterprise Jul 2008 - Nov 2009
    Houston, Texas, Us
    Appointed to implement $7M air stream containment data center solution to double power capacity in a legacy environment.
  • Electronic Data Systems
    Manager - Business Process Outsourcing (Bpo)
    Electronic Data Systems Nov 2007 - Jun 2008
    West Hartford, Us
    Managed a staff of 19 with a $1.5M P&L responsible for migrating work to Best Shore locations and increasing resource productivity for ExcellerateHRO, EDS' Benefits Administration product offering.
  • Electronic Data Systems
    Program Manager - Enterprise Program Management Office (Epmo)
    Electronic Data Systems Feb 2005 - Oct 2007
    West Hartford, Us
    Saved $7M in vendor management assets and recovering $650K of invalid expenses.Managed the design and implementation of an order-to-cash request management system.
  • Electronic Data Systems
    Program Manager - Department Of Defense (Dod)
    Electronic Data Systems Nov 2003 - Jan 2005
    West Hartford, Us
    Leader for the global transition of 24.5M TRICARE beneficiaries, the government healthcare program, resulting in a $5M annual savings.

Kim Folkens Skills

Program Management Pmp Pmo Process Improvement Data Center Strategy Project Management Business Analysis Infrastructure Vendor Management Leadership It Strategy Business Process Improvement Enterprise Software Managed Services Cloud Computing Requirements Analysis Itil Crm Change Management Service Delivery Team Leadership Team Building Infrastructure Projects Healthcare It Project Execution Project Delivery Operations Management Healthcare Information Technology Project Planning Relationship Cultivation Communication Skills Software Development Life Cycle Information Technology Consulting Integration It Service Management Software Project Management Software Development Troubleshooting Account Management Business Development Strategic Planning Microsoft Office Management Cross Functional Team Leadership Training Customer Service Management Customer Loyalty Net Promoter Score

Kim Folkens Education Details

  • Oklahoma State University
    Oklahoma State University
    Computer Science

Frequently Asked Questions about Kim Folkens

What company does Kim Folkens work for?

Kim Folkens works for Empyrean

What is Kim Folkens's role at the current company?

Kim Folkens's current role is Director Product Management ✣ Drive exceptional value with HCM solutions large enterprise clients.

What is Kim Folkens's email address?

Kim Folkens's email address is ki****@****ink.com

What schools did Kim Folkens attend?

Kim Folkens attended Oklahoma State University.

What are some of Kim Folkens's interests?

Kim Folkens has interest in Human Rights, Children.

What skills is Kim Folkens known for?

Kim Folkens has skills like Program Management, Pmp, Pmo, Process Improvement, Data Center, Strategy, Project Management, Business Analysis, Infrastructure, Vendor Management, Leadership, It Strategy.

Who are Kim Folkens's colleagues?

Kim Folkens's colleagues are Rosemary Williams, Amanda Newell, Cheryl Golden, Kersten Busché, Sheena Hudson, Mei Nan He, Elizabeth Buchanan.

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