Kimberly Ahn Email & Phone Number

New York, NY, US

New York City Metropolitan Area

San Francisco Bay Area

• Developed CY23 Talent team strategy and roadmap, defining team OKRs and KPIs in alignment with greater organizational goals.
• Built and leveraged relationships with C-suite executive, People partner, and hiring teams ensuring great hiring and post-hiring outcomes.
• Empowered a global talent team to successfully complete quarterly initiatives tailored to individual career aspirations.
• Managed hiring team expectations by clearly assigning responsibilities in line with recruiting best practices to hire top-tier candidates
• Introduced structured behavioral interviews regulating bias and clearly identifying key attributes needed for each role.
• Created hiring strategy and interview guide templates leading to a more effective, bespoke recruitment experience for hiring managers.

• Managed full-cycle global recruitment, yielding 25% of total hires.
• Conducted orientation and check-ins for an average of 8 new hires monthly, enhancing employee engagement and retention.
• Designed and led company wide interviewer and systems trainings
• Led a comprehensive audit and overhaul of ATS to ensure efficient usage and improved data-driven hiring decisions.

San Francisco Bay Area

• Restructured job approval process, reducing time-to-market by 60%.
• Standardized global hiring and onboarding processes for a uniform candidate experience across all offices (US, AU, DE).

• Strategized effective sourcing efforts to diversify and bolster pipelines.
• Nurtured candidates engagement through ATS and hiring platforms.

• Developed ‘Management in Training’ program updating company manuals, employee roadmaps, and documentation for 2,500 employees
• Oversaw company-wide technical support for ATS enforcing company SOPs for 200 corporate employees
• Produced wellness initiative to encourage healthy lifestyles as a benefit
• Led annual re-orientation and re-onboarding for 10 outlets to ensure compliance with company culture and standardize technical knowledge
• Created internal promotion workflow for the transition of entry-level workers to mid-level managers utilized by 45 establishments
• Conducted ‘Mina University’ virtual seminars with average of 150 attendees on varying topics to promote continued learning

• Managed full-cycle recruiting for entry-level to executive-level candidates onboarding a monthly average of 30 hires across 45 establishments
• Founded ‘Talent Housing’ pipeline to maintain relationships with over 500 top talent candidates to fulfill future sourcing needs
• Represented Mina Group at university career fairs to build brand awareness and recruit outlet hires or leadership mentees
• Launched multiple paid social media campaigns to enhance brand awareness leading to a 20% increase in followers
• Partner with J1 Visa sponsors to enlist international students while ensuring compliance with national and foreign governments
• Spearheaded transition to new ATS standardizing company-wide workflow driving lead time from 45 days to 30 days

• Coached a team of 40 front-of-house and 15 back-of-house staff responsible for serving an average of 700 guests per day
• Overhauled onboarding and training process to better educate staff on steps of service and menu ingredients raising training passing rate by 10%
• Consolidated weekly bar inventory and ordering thereby reducing liquor waste by nearly 50% in two months
• Maintained 90% guest satisfaction ratings on user-generated review sites
• Orchestrated an average of 10 private events per month surpassing monthly sales goal for 10 consecutive months with 10% growth YOY
• Served as a member of corporate Task Force, acting as interim manager and relieving leaders for sister outlets

Maitland, FL

• Supervised a team of 25 employees and composed weekly schedule to ensuring adequate coverage for daily service
• Collaborated with third-party vendors to produce sales driving on and off-site events with upwards of 1500 attendees