Kimberly Allen Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Health policy and patient advocacy senior leader accountable for developing diverse patient engagement strategy for the adult bladder exstrophy community. Established a national Patient Advisory Council responsible for developing engagement programs and digital tools that support the BE community and provide an adult patient perspective on clinical endpoints following prior pediatric surgery. Responsible for project management, community surveys, developing and prioritizing patient support initiatives, and establishing a find-a-provider platform for adult patients. Accountable for workgroup collaboration across advocacy organizations and establishing health policy guidelines to improve healthcare access. Event speaker and leader providing lived experience perspective. Program management and business development across urology providers, patient community, American Urological Association, Bladder Health Alliance, and industry partners.

Seattle, Washington, United States

Patient Portal Operations & Clinical Council - Advise UW Medicine IT & clinical operations teams to maximize patient experience and improve healthcare navigation through digital interaction with their health record. Evaluate and make recommendations for changes and enhancements to MyChart features.Outpatient Advisory Council - Advise UW Medicine Outpatient Services providing patient experience and useability feedback to Human Centered Design and Engineering team for telehealth appt scheduling, provider portal efficiency, digital front door strategy, web redesign, and patient communications.Quality Oversight Council - Patient Advisor to multidisciplinary senior leader council responsible for quality, safety, and service improvement at UW Medicine, assuring quality activities are aligned with strategic plan and consistent with ‘Patients Are First’ goals.

Seattle, Washington, United States

Led growth strategy, patient engagement, and digital product development, to grow the Be The Match marrow donor registry with a focus in diverse communities.• Business lead for new digital registration experience, improving engagement with diverse registry members, resulting in 50% improvement in registry quality and $500K operations savings• Deputy Director managing HRSA grant deliverables and goal achievement for contracts with Department of Health and Human Services• Business lead for CRM design, implementation and deployment for all U.S. network teams• Executed account strategy pivot, added bench strength to create a high-potential college engagement program, growing diverse donor registrations 250% within two years

Seattle, Washington, United States

Led US network provider operations, managing contract donor provider partnerships of 30 hospitals and community blood centers. Developed global partnerships with international donor registry teams to drive success with technology and improve digital registration practices. Responsible for relationship management, marketing strategy, and registry growth while deploying new initiatives and aligning Be The Match strategy with network contract center operations. Collaborated across multifunctional business teams to pilot digital solution targeted at college students.• Led annual strategic planning for national donor recruitment operations, including setting annual donor recruitment goals, optimizing staffing, budget development and strategic goal alignment• Developed global partnerships with donor registry teams in the U.K., South Africa, and India to drive technology and optimize digital registration practices • Provided senior advisory role to develop and execute marketing campaign in four focused markets, building relationships with diverse organizations and key influencers to strengthen trust within communities historically marginalized• Oversaw annual comprehensive business risk assessment project, identifying potential threats and opportunities related to strategy, profit, compliance, operations, market and environment

Seattle, Washington, United States

Oversaw donor recruitment strategy, executed marketing plans, developed training initiatives and provided leadership to account manager teams. Designed and implemented campaigns and initiatives to increase HLA diversity of registry donor recruitment to increase unrelated stem cell transplants for blood cancer patients of all ethnic backgrounds. • Led transformation of Be The Match donor recruitment network from community organizer role to sales account role, growing donor registrations 200% in a three year period• Developed and deployed sales training for new Be The Match brand rollout• Business lead for Bioinformatics project to develop new recruitment model to attract donors with unique HLA haplotypes, using ESRI geographic modeling of donor database• Led patient engagement strategy pivot through customer focus groups to mitigate business impact of haploidentical transplant on donor registrations

Seattle, Washington, United States

Led clinical and donor recruitment operations of Be The Match network Donor Center Providers providing national leadership to dispersed geographic teams from Oregon to Pennsylvania. Responsible for setting local market strategy, business planning and ensuring compliance with FDA requirements. • Led integration planning, new process development and team leadership for merger of 16 American Red Cross network donor programs into Be The Match• Revised and aligned Standard Operating Procedures across 35 U.S. donor centers• Business lead for donor recruitment web-based application using direct to consumer outreach to attract and register new donors • Led project team to develop partnership and secure contract for third-party lab services provider to expand Be The Match clinical service area

Seattle, Washington, United States

Operations leader of network marrow donor program serving western Washington and Alaska. Oversaw stem cell collection activities of Medical Apheresis group to support Be The Match. Led clinical and business development teams to achieve Be The Match goals to register healthy donors and provide marrow and blood stem cell transplants for patients needing transplant, especially in communities of color. Built department's quality management program, creating SOPs to ensure operational and regulatory compliance was met across all state, federal and industry agencies.• Facilitated over 300 marrow and stem cell donations from Puget Sound and Alaska donors during tenure at Bloodworks• Directed deployment of customized scheduling database for community donor drives.• Developed contract phlebotomy partnership to increase community donor recruitment events from 60 to 350 annually• Elected member of Donor Recruitment, Minority Affairs and Standards committees for Be The Match, and appointed chair of Donor Recruitment • Led business design and UX to customize Be The Match donor database for network donor centers