Kim Boik Email & Phone Number

Southfield, MI

Leads the firm’s change management office responsible for program management and change management activities for strategic change initiatives.

Troy, Michigan

Responsible for managing a portfolio of initiatives across multiple lines of business. This includes leading a team of project professionals, building relationships with business partners and stakeholders, developing and evolving an enterprise level change management strategy and discipline inclusive of tools, processes, skills, and principles.

Southfield, MI

In collaboration with CIO, IT directors, and firm business leaders, responsible for defining and delivering on overall firm IT strategy.Partners with business units to define and deliver on technology related strategy and needs.Directs internal technology team in the areas of strategic planning, financial planning and reporting, portfolio management, PMO.

Responsible for the delivery of internal IT-related projects and programs. Provided leadership to a team of Project Managers and Business Analysts. Led PMO activities such as project prioritization, resource management, and project methodology definition and compliance, and project reporting.

Held various roles in contact center management, operations management, project and program management, PMO management, and client relationship management.