Kimberly Bowen

Kimberly Bowen Email and Phone Number

Senior User Experience Writer at Archer Integrated Risk Management @ Archer Integrated Risk Management
overland park, kansas, united states
Kimberly Bowen's Location
Acton, Massachusetts, United States, United States
Kimberly Bowen's Contact Details

Kimberly Bowen personal email

About Kimberly Bowen

Studying human factor principles to assist in the development of effective User Experience Designs. Work with User Experience Designers to ensure their word choices make the most sense. Perform User Product research to learn what customers want in order to provide the best design. Develop strategies and design processes for creating less documentation while still providing an excellent user experience.Combining technical knowledge, communication skills, and creativity to develop excellent documentation. Excel at providing structured inter-group communications within the technical and service teams to ensure a project is executed on time. Outstanding interpersonal skills and ability to educate team members and clients.Entrepreneur mind set, • create and sell handmade craft items, such as baby blankets, children's hats, jewelry and other hand crafted items. • Co-founded a gaming company to create new settings and rule sets. Visit our website at https://www.studio404games.com/.Specialties: • SQL• MadCap Flare and Central• Techsmith Camtasia and Audiate• Figma• Lunacy• User Experience Writing, UX Writing• Communication skills• Detail oriented• A/B Split Testing• Software skills• Dreamweaver• Ebroadcast• List Manager• HTML skills • Photoshop• Content Manager• Technical Training• Technical Writing• Reporting Manager• Proprietary CRM systems• Can-Spam Compliance System• Process development and documentation• Product Documentation Design• Training Documentation• Ability to switch gears in a fast paced environment

Kimberly Bowen's Current Company Details
Archer Integrated Risk Management

Archer Integrated Risk Management

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Senior User Experience Writer at Archer Integrated Risk Management
overland park, kansas, united states
Employees:
205
Kimberly Bowen Work Experience Details
  • Archer Integrated Risk Management
    Senior User Experience Writer
    Archer Integrated Risk Management May 2019 - Present
    Remote
    Major project for 2022 - converted and consolidated our entire Archer in-product help system, several PDF user guides, backend guides, and PDF installation/planning guides to a single help portal available online. This entailed designing a website that is user-friendly, figuring out the proper place to host it, converting old files to html in such a way that they made sense for the user, adding features to multilingual versions, and managing a team to make it all happen. It was a very big and challenging project, mostly because we had little to no time to plan or prepare. Major project for 2021 - completed a user experience update on the Application Builder of Archer. My responsibilities included updating warning messages to have friendly conversational tones, updating the entire documentation (over 100 topics) to an Every Page is Page One style, coordinating SME reviews and updates.
  • Rsa, The Security Division Of Emc
    Content Developer - Idd Multimedia Lead
    Rsa, The Security Division Of Emc Jun 2014 - Jun 2022
    - Develop technical communications for RSA Archer Governance Risk and Compliance- Develop internal Engineering Newsletter process- Review and Edit existing RSA Archer documentation- Pioneered a video documentation process for the team- Re-architected existing RSA Archer documentation
  • Vitality Of Concord
    Business Growth Consultant
    Vitality Of Concord Aug 2013 - May 2014
    West Concord, Ma
    - Review and provide recommendations on several different CRM and Chiropractic Software- Streamline and automate current practices- Develop a marketing plan to expand patient base- Executive Administrative Duties
  • Smartsource Corporation
    Product Specialist
    Smartsource Corporation Jun 2010 - Jul 2013
    - Design and Deliver Internal and External Trainings- Understand the entire Product line both in Production and in Development- Maintain and Develop Product Documentation- Provide detailed explanations of bugs and usability suggestions to Development- Work with clients to guide towards the best way to use the Product line most efficiently- Multitask all of these responsibilities along with those of a Client Service Representative - Guide existing clients through a migration process to newer versions of the Product
  • Smart Source Corporation
    Client Service Representative
    Smart Source Corporation Jun 2007 - Jun 2010
    Professional Services Coordinator- Create and execute training plans designed to teach clients applications- Provide application support to clients- Manipulate documents to create HTML creatives that work across as many platforms as possible- Manipulate lists using SQL, Access and other tools- Train new employees and mentor existing employees- Design training materials for employees as well as cheat sheets for reference later.- Guide marketing campaigns from the client provided raw materials through to broadcast- Designed Quality Assurance test plans and preformed testing on new applications- Top performer to receive one of the swiftest promotions to Senior in company history.- Communicated bugs to Development team effectively and expedite fix turn around time.- Design and refine processes to introduce new tools to both internal and external clients.
  • Circles
    Senior Service Professional
    Circles 2005 - 2007
  • Transwitch
    Electrical Engineer
    Transwitch Feb 2001 - Feb 2004
    Successfully conducted global conferences with disparate engineering groups for the purpose of training/communicating test solutions developed by me and my team. Developed and implemented complete test solutions for ASIC’s (Application Specific Integrated Circuits) including a tools-based approach to DFT. Responsible for DFT implementation as well as scan preparation/insertion, ATPG, memory BIST, JTAG, and simulation of generated vectors. Analyze designs that are approximately one million gates in size and contain numerous clock domains, at both the RTL and gate-level stages of design. Familiarity using Synopsys Design Compiler, Formality, TetraMAX, nc-sim, verilog-XL and LogicVision tools.

Kimberly Bowen Skills

Html Dreamweaver Sql Testing Microsoft Office Technical Writing Software Documentation Technical Training Photoshop Access Training Crm Quality Assurance Microsoft Excel Xml Analysis Microsoft Sql Server Microsoft Word Css Powerpoint Email Marketing Windows Madcap Flare Madcap Mimic Camtasia

Kimberly Bowen Education Details

Frequently Asked Questions about Kimberly Bowen

What company does Kimberly Bowen work for?

Kimberly Bowen works for Archer Integrated Risk Management

What is Kimberly Bowen's role at the current company?

Kimberly Bowen's current role is Senior User Experience Writer at Archer Integrated Risk Management.

What is Kimberly Bowen's email address?

Kimberly Bowen's email address is ki****@****rsa.com

What schools did Kimberly Bowen attend?

Kimberly Bowen attended Northeastern University, Worcester Polytechnic Institute, Acton Boxboro Regional High School, Applewild School.

What skills is Kimberly Bowen known for?

Kimberly Bowen has skills like Html, Dreamweaver, Sql, Testing, Microsoft Office, Technical Writing, Software Documentation, Technical Training, Photoshop, Access, Training, Crm.

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