Kimberly Cooks, Mba Email & Phone Number

Dallas/Fort Worth Area

Manages training and continuing education pursuits for over 2,600 Partners (employees).• Maintained Learning Management System (LMS) including adding class schedules, e-learning (documents and videos), and Partner trainings ensuring records are entered timely and accurately. • Served as point of contact for LMS technical support and able to resolve issues quickly.• Created Training Coordinator and Report Admin user accounts for 16 Partners and guiding them through the LMS.•… Show more Manages training and continuing education pursuits for over 2,600 Partners (employees).• Maintained Learning Management System (LMS) including adding class schedules, e-learning (documents and videos), and Partner trainings ensuring records are entered timely and accurately. • Served as point of contact for LMS technical support and able to resolve issues quickly.• Created Training Coordinator and Report Admin user accounts for 16 Partners and guiding them through the LMS.• Developed step by step user guides to guarantee work processes are consistent among Partners in various office locations.• Utilized Microsoft Excel to produce monthly training reports and analyze training data for training effectiveness. Show less

Farmers Branch, Texas

• Investigated potential expert witnesses to determine if any disqualifications existed before hearings.• Administered litigation hold notices to recipients and compiled information in an Excel spreadsheet.• Utilized Public Access to Court Electronic Records (PACER), Westlaw, Lexis Nexis websites to research and obtain information on court cases and expert witnesses. • Managed logistics for remote trials including arrangements for off-site facilities and equipment and shipment of… Show more • Investigated potential expert witnesses to determine if any disqualifications existed before hearings.• Administered litigation hold notices to recipients and compiled information in an Excel spreadsheet.• Utilized Public Access to Court Electronic Records (PACER), Westlaw, Lexis Nexis websites to research and obtain information on court cases and expert witnesses. • Managed logistics for remote trials including arrangements for off-site facilities and equipment and shipment of materials. Provided courtroom assistance during mediation. Show less

Dallas/Fort Worth Area

Provided technical support to Administrative Law Judges, Staff Attorneys and Paralegal Specialists in the analysis, development, adjudication and disposition of disability cases.• Managed personal case load of 30+ clients from intake to resolution; scheduled 4 judges’ hearings in our local office and in remote locations.• Analyzed client’s files for completeness, discrepancies and compliance with agency regulations to reach informed decisions and minimize processing times.• Provided… Show more Provided technical support to Administrative Law Judges, Staff Attorneys and Paralegal Specialists in the analysis, development, adjudication and disposition of disability cases.• Managed personal case load of 30+ clients from intake to resolution; scheduled 4 judges’ hearings in our local office and in remote locations.• Analyzed client’s files for completeness, discrepancies and compliance with agency regulations to reach informed decisions and minimize processing times.• Provided daily customer service to clients, vendors and 3rd parties regarding case status and SSA office procedures.• Trained 3 employees on agency processes and procedures for quick integration into departmental workflow; created training guides to assist with daily workload.• Received (2) Recognition of Contribution awards for work completion and appraisal rating and (2) Exemplary Contribution awards for mentoring and assistance in the Lead Case Technician’s absence. Show less

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Tourism And Travel Services Management