Provide administrative and financial support to the Property Manager. Process A/P for six retail properties in Nexus. Code 60-100 invoices each week according to each property’s budget. Gather and submit with each A/P batch any supporting documentation that is required such as executed contracts, lien waivers, and Landlord approvals. Work with vendors on any A/P issues or discrepancies. Requests proposals from vendors for projects that need to be completed. Prepare service contracts and amendments as needed. Prepare new tenant welcome packages. Send pertinent tenant announcements to the tenants. Email and/or mail various financial correspondence to tenants, such as OPEX estimates and Prior Year Reconciliations. Prepare tenant adjustments which include prorated rent, late fees, access cards, tenant charge backs and miscellaneous charges. Track and maintain tenant and vendor Certificates of Insurance (COIs). Monitor the A/R aging for delinquent rent payments. Send late rent notices to the tenant and assess late fees as needed.  Provide excellent customer service to tenants. Answer tenant calls and pass along urgent maintenance and service requests to either the Property Manager or Engineer if unable to resolve. Read, decipher, and enter Leases, Renewals, and Amendments in Yardi. Maintain electronic Lease files and documents.  Work closely with the Property Accountant to resolve any issues with monthly reconciliation. Assist the Property Manager as needed.

Primarily responsible for the application of payments to the tenant ledger and the general ledger. Support Property Accountants, Property Managers, and the Open Air Retail Accounting Team as needed.§ Responsible for logging in to multiple bank websites and pulling all receipts, ACHs, and wires from 30 different lockboxes. Performs daily analysis of all NSF and Stop Payment checks in order to properly record to tenants’ ledger.§ Post cash receipts to tenant ledger and general ledge using JDE World, JDE-E1, or Yardi database.  This requires careful review of remittance backup received in addition to analysis of previous tenants’ payment and billing history. Work very closely with Property Accountants to ensure proper cash receipt application.  § Enter manual billing adjustments to tenant ledgers and general ledger.§ Journal non-tenant payments from lockbox to correct general ledger account.§ Update and maintain an organized filing system for all cash receipts, billing adjustments, spreads, check reversals, security deposits, write offs, and refunds.§ Analyze unapplied cash on a weekly basis then discuss possible application with the Property Accountants.

Tenant Services Coordinator Randstad USA – Cushman & Wakefield, Inc. Norcross, GA                         April 2014 – June 2014 Tenant Services CoordinatorActed as the first point of contact with the tenants, vendors, and contractors.  Supported the Property Manager in the initial acquisition of three commercial real estate properties.  Provided administrative support and  functions required for each property in accordance with company policy.  Involved in all of the day-to-day operations of the properties.  Processed and coded accounts payable invoices for approval; entered into Yardi database; dispatched originals to corporate; maintained local office payable files.  Obtained W-9 for all vendors, researched past due balances and statements.  Prepared Tenant bill-backs as required by lease; enter into Yardi. Responsible for notifying tenants and vendors of expired COI's and COI requirements via letters. Maintained spreadsheet of COI's on file that detailed the insured and the policy expiration.Handled any tenant issues regarding maintenance or service requests quickly. Passed along urgent matters to Property Manager or Chief Engineer, when appropriate.Sent out monthly rent statements to tenants. Worked with accounting to resolve tenant disputes.Processed accounts receivable; made daily bank deposits; dispatched back up to corporate.Maintained tenant files.Answered front desk telephones and greeted visitors.

Managed the daily finances for a fast paced church, with over 1400 members and over 85 ministries. Ensured the church was operating in an efficient and productive manner by applying comprehensive knowledge of accounting principles, A/P, A/R, payroll, general ledger, invoicing and adherence to compliance guidelines. Counted all monetary donations received. Applied donations to the appropriate ministry (85+) accounts in Excel as well as QuickBooks on a bi-weekly basis. Provided each director with immediate access to revenues and expenses in all their respective departments. Managed the process of daily invoices, purchase requisitions, expense reports, and reimbursement forms with accuracy and within a timely manner. Made daily banking deposits. Reconciled DBA checking accounts on a daily basis and credit cards on a monthly basis, allowing the church to maintain up-to-date financial records, including immediate resolution of any problems within these accounts. Provided regular and impromptu financial reports that supporedt the church’s goals and objectives. Interacted with external clients and vendors on a regular basis, cultivating strong professional relationships and ensuring accuracy in billing and cost efficiency. Continually took on increased levels of responsibility, which saved the church over $20,000 in payroll charges.