Kimberly Engler Email & Phone Number

Tampa, FL, US

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Maintain customer relations and support pre-sales to ensure customer satisfaction and timely delivery of ValGenesis' automated validation solutions.

Tampa/St. Petersburg, Florida Area

Analyze and Deliver enhanced security services to Oracle Cloud's regulated customers including:- PCI Compliance Services- HIPAA Security Services- 21 CFR Part 11 Validation Services- Enhanced Security Services- Identity Management Services

Tampa/St. Petersburg, Florida Area

Program Manager for the ATG PCI Security Services Delivery business unit under Oracle's Cloud Services Risk Management division. We analyze and deliver enhanced security services to Oracle Cloud's regulated customers running on Oracle's ATG Commerce Suite who must comply with Payment Card Industry (PCI DSS) standards.

Headed in the development all of Pilgrim’s training & certification programs (from inception) in turn achieving IACET Certification. Performed training needs analysis in order to provide timely and relevant training products, services, and solutions for software customers, business partners, and employees.Assessed, researched, designed, developed.

Dual Role, reported directly to CTO and indirectly to VP of QualityMaintained Pilgrim’s Quality System in compliance with cGMP, 21 CFR Part 11, Part 820, ISO 9001 2008, and CMMI Standards.Provided ongoing assistance to Pilgrim’s Quality Assurance team on system improvement initiatives. Analyzed business processes and interviewed stakeholders to develop.

Reported directly to CTO.Researched, developed, and analyzed customer requirements to continue and improve new and existing Pilgrim products. Conducted usability testing to enhance and refine user experience. Managed all product help documentation and team. Presently provides continuous assistance to all teams involved in the SDLC lifecycle in the.

Reported directly to CTO.Responsible for the development and management of Pilgrim’s Education Center.Responsible for the development of classroom materials for all Pilgrim products as well as eLearning content and product Help documentation. Development of multi-level assessments for product certification. Responsible for providing training and.

Developed Pilgrim’s first Software Solution Architect position (business systems analyst and application developer).Developed policies, procedures, and consulting report templates to support consulting services for Pilgrim solutions. Responsible for working with Pilgrim Customers on reviewing their industry business requirements and architecting how their.

Developed from inception and managed Pilgrim’s Educational Services department specializing in customer training and consulting services. Responsible for leading a team of software trainers and consultants.Responsible for the development and deployment methodologies for designing and supporting a new product validation department to support all Pilgrim.

Performed as a Project Manager, Consultant, and Trainer for customer professional services accounts ranging from $100k to $2M.Ongoing responsibilities in these roles even after leaving the services department. Working with customers throughout tenure at Pilgrim.

Tarpon Springs, Florida

Responsible for managing the operations of six pools, fitness center, aerobics, personal training, and massage therapy.

Hamburg, NY