Kimberly A. Figaro, Ph.D. Email & Phone Number

Texas, United States

Texas, United States

Dallas, Texas, United States

• Spearheaded course development and transition from traditional to online platform, driving program growth and doubling enrollment in year 1.• Implemented innovative strategies to enhance student engagement and retention, resulting in increased program success rates.• Collaborated with faculty and staff to ensure seamless integration of technology and pedagogy for optimal learning outcomes.

Dallas, Texas

Dallas, Texas

• Taught undergraduate, master's, and doctoral students quantitative analysis and statistics using Excel and SPSS.• Collaborated in designing teaching schedules, course outlines, and comprehensive curriculum for student training.• Directed doctoral students in research, statistical methodology, and documentation for successful dissertation defense.• Conducted successful research in leadership development and implemented project-based learning into curriculum plans.

Dallas/Fort Worth Area

Statistics I – Fall 2017, Spring 2018; Statistics II – Spring 2018. • Collaborated with other stakeholders in creating, distributing, and reviewing course syllabus, developing curriculum, and ensuring the availability of course material. • Deployed diverse teaching strategies to drive engagement, cooperating and experiential learning; evaluated student's performance and maintained records of student's progress and academic results.• Assisted in the operationalization of conceptual variables as well as the translation of specific research questions into functional and analytic designs and protocols

Dallas, Texas, United States

Academic Coach – MGMT 611 - Leadership Skills & Innovation; Strategic Management, MGMT 561, Achieving Competitive Advantage. • Served as students’ and instructor’s primary point of contact.• Liaised relationship between the student and professor by addressing questions about the course and methodology; Also provided academic coaching to students virtually in conjunction with professors from various universities.• Developed new program course requirements that fit with accrediting criteria, which fostered networking, opportunity identification and exploitation, personal growth, and academic achievement, to name a few.• Determined students' performance by monitoring, evaluating, and grading their work and offering areas for growth.

Akron Ohio

• Oversaw the implementation of field merchandising activities across the organization; led the operations of teams across different departments to facilitate attainment of common goals• Led, directed, developed, and supported Regional Managers, District Managers, and Merchandisers.• Created and engaged cross-functionally with ActionLink senior leadership to establish merchandising strategies that generated revenue for clients and the company. • Improved field execution by identifying and implementing process improvements. Key Performance Indicators (KPIs) have been identified as a standard of excellence.Key Accomplishments:• Increased responsibilities for field initiatives, including oversight of over $25 million in income.• Directly impacted the organization's reputation for merchandising excellence placing the company on several retailers' preferred merchandising vendor lists (Wal-Mart and Best Buy).

Akron Ohio

• Encouraged customer loyalty and customer satisfaction by opening and excellent customer support, delivering customized communication, addressing customer concerns, and following through on execution of sales and display.• Instrumental in business development and increasing brand recognition by upselling and maintaining advertising campaigns while relieving account routes.• Maximized profits by displaying proficiency in customer management and relationship management when developing and maintaining effective correspondence channels with clients via calls, physical meetings, and written correspondence.• Invested strategic efforts towards the success of programs, which benefited both ActionLink and client organizations. Provided clients with exceptional execution via cross-functional collaboration with internal stakeholders. Partnered with the senior executive team to develop strategic and leadership initiatives that had a company-wide impact.Key Accomplishments:• Gained increased responsibility with oversight for over 15 million in revenue for client accounts• Perceived as a leadership change agent and SME in leadership.

Akron, Ohio, United States

• Spearheaded the organization's overall execution of field operations, achieving optimum performance of tasks.• Delivered extensive support to Regional Merchandising Managers and Field Reps while partnering with LG and ActionLink leadership on strategy, field implementation and execution.• Fostered growth and development by providing proven recommendations via business analytics and trend analysis.• Championed the overall merchandising excellence in specific categories and direct report development and performance management. • Identified Key Performance Indicators (KPIs) and supported initiatives that drove the value proposition.Key Accomplishments:• Based on third-party results of weekly audits, 98 percent of Merchandising Hygiene and Functionality KPIs were met.• Actively contributed to achieving 98-100 percent compliance in all key performance measures.• Gathered and reviewed operations data that led to an increase in merchandise revenue by $2 million in the first year.

Doctor Of Philosophy (Ph.D.), Leadership/Statistics Concentration

Mba, Management

Bba, Management/Emphasis In Marketing

Master Of Science - Ms, Business Analytics