Driven and skilled Operations and Training Manager with over 15 years of experience in strategic planning, process optimization, training development, and project management. Proven ability to lead cross-functional teams, manage budgets, and streamline digital education and print publication to enhance organizational efficiency. Adept at collaborating with senior leaders, executing administrative policies, and ensuring successful training outcomes within complex environments. Flexible and forward-thinking with a strong background in problem-solving, team mentorship, and day-to-day operational management.
North Carolina Moore County Schools
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Special Education ParaeducatorNorth Carolina Moore County Schools Mar 2023 - PresentWest End, North Carolina, United States• Student Improvement Strategies: Coordinated with teachers and parents to develop and implement effective strategies tailored for student improvement, enhancing educational outcomes.• Data Management: Managed comprehensive data collection and analysis to support and refine individualized learning plans, showcasing strong organizational and problem-solving skills.• Effective Communication: Fostered effective communication with students, staff, and community members, contributing to a supportive and collaborative educational environment.
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Coordinator Technical Training ManagerUsaf Air Education And Training Command Apr 2019 - Sep 2021Biloxi, Ms, United States• Technical Project Planning: Developed and executed technical project plans, proposals, reports, and schedules, managing an annual $100K budget for procurement and installation of office furniture and technology.• Budget Management: Supervised renovation efforts, completing 133 work orders and managing $350,000 in repairs on schedule.• Virtual Reality Training Program: Established and launched a new VR training program. Secured seven grants and a $1.5M technology contract and provided training for 45 instructors.• Remote Learning Transition: Led a 20-member team transitioning 58 seminars to remote learning, preventing a potential $10.5M loss by maintaining operational continuity.• Client Liason: Organized a 3-day senior leader conference, including stakeholder communication, event sequencing, and technology setup.• Training Course Reorganization: Reorganized ten training courses by conducting gap analyses, revamping materials, and integrating updated content into the classroom.• Space Force Weather Course: Engaged with stakeholders and subject matter experts to develop a comprehensive 240-hour Space Force Weather course.• Advanced Training System Modernization: Modernized an advanced training system with a five-member team by implementing a communication plan and collaboration software.
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Senior Operations ManagerUsaf Mar 2017 - Apr 2019Charleston, South Carolina Area• Strategic Planning and Award Achievement: Strategized and executed plans, policies, and budgets for 174 personnel in collaboration with senior executives, leading to the Federal Employee Customer Service Team of the Year award.• Policy Revamp: Overhauled the organization's weather support policy by working with 27 stakeholders, implementing version control, and establishing emergency management protocols for 25,000 personnel and $14B in assets.• Information Flow Optimization: Analyzed information flow, gathered stakeholder input, and implemented collaborative software, reducing late reports by 96%.• Organizational Restructuring: Redesigned the organization hierarchy, resolved scheduling conflicts, and managed team dynamics, increasing employee retention by 28%.• Fundraising and Event Management: Developed project plans, managed risks, and led a 28-member team in raising funds for the annual awards banquet.
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Senior Manager Meteorology LabUnited States Air Force Academy Feb 2014 - Apr 2019• Technical Upgrades: Refurbished office spaces and upgraded technology labs, managing budgets and overseeing procurement and installation of equipment.Recognition Programs: Coordinated personnel recognition programs and career fairs, enhancing staff morale and engagement.• IT Support: Managed IT support and software upgrades, ensuring cybersecurity and smooth operation for 37 users.• Presentation and Reporting: Prepared and delivered presentations and reports to internal and external stakeholders, supporting program management reviews.
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Weather Unit SupervisorDyess Afb Oct 2009 - Jan 2014• Led a unit of 12 weather forecasters supporting Higher Headquarters missions during all phases of military operations.• Proofread and reviewed Air Force manuals and regulations. Identified procedural errors and coordinated with headquarters to ensure worldwide continuity.• Rewrote training checklist for clarity, reducing program certifications by 12 hours, making it 75% more efficient.• Revised the organization's weather support plan for accuracy and clarity, coordinating with 27 agencies to solidify safety for 25,000 personnel and $14B assets.• Certified resilience trainer assistant. Led the organization's quarterly resilience training, advising members on stress management and coping skills• Organizations Emergency Management Representative. Earned 100% compliance on inspection and lauded as "One of the best EM programs on the installation."• Revamped units Shelter-In-Place program by ensuring operating procedures and kits were 100% compliant and preparing 168 personnel for emergency response.• Accomplished all administrative functions using Microsoft Office Suite.
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Weather ForecasterUnited States Air Force Dec 1999 - Oct 2009South Carolina, Guam, Germany, Japan• Generated standard operating procedures (SOPs) for mission-tailored flight weather briefings (rotary wing, passenger aircraft, cargo aircraft, bombers, surveillance aircraft, etc.).• Operated state-of-the-art weather communications systems to analyze, interpret, and predict atmospheric conditions and to develop and deliver weather information.• Produced regional-scale weather graphics for a 360K square mile area of the southeastern United States.• Formulated site-specific weather forecasts, watches, warnings, and advisories in mission executions and protections for rotary and fixed-wing aircraft.• Participated in daily meteorological collaborations with weather units worldwide.• Accomplished all administrative functions using Microsoft Office Suite.
Kimberly Hayes Education Details
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Environmental Policy And Management - Sustainability -
Cybersecurity -
Professional Manager Certification -
Mathematics And Natural Science -
Intructor Of Technology And Military Science -
Weather Technology -
Elementary Education And Teaching
Frequently Asked Questions about Kimberly Hayes
What company does Kimberly Hayes work for?
Kimberly Hayes works for North Carolina Moore County Schools
What is Kimberly Hayes's role at the current company?
Kimberly Hayes's current role is Team Leader | Project Coordinator | PMP Trained | Adult Education | Learning and Development | Curriculum Writing | Data Analyst | Attention to Detail | Planning & Executing Projects of Varying Degrees of Complexity.
What schools did Kimberly Hayes attend?
Kimberly Hayes attended American Military University, Colorado State University Pueblo, Community College Of The Air Force, Thomas Edison State College, Community College Of The Air Force, Community College Of The Air Force, University Of North Carolina At Pembroke.
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3gru.edu, mail.mcg.edu, augusta.edu
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Kimberly Hayes
Digital Marketing Strategy That Converts. Stop Looking For The Shiny Object And Listen To The Data.Shingle Springs, Ca
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