Kimberly Heinisch
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Kimberly Heinisch Email & Phone Number

Web Specialist (Information Technology Technical Associate) at Southern Illinois University, Carbondale
Location: Springfield, Illinois Metropolitan Area, United States 7 work roles 3 schools
1 work email found @siu.edu LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 86%

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Role
Web Specialist (Information Technology Technical Associate)
Location
Springfield, Illinois Metropolitan Area, United States

Who is Kimberly Heinisch? Overview

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Quick answer

Kimberly Heinisch is listed as Web Specialist (Information Technology Technical Associate) at Southern Illinois University, Carbondale, based in Springfield, Illinois Metropolitan Area, United States. AeroLeads shows a work email signal at siu.edu and a matched LinkedIn profile for Kimberly Heinisch.

Kimberly Heinisch previously worked as Customer Service Specialist at Southern Illinois University, Carbondale and Customer Service Representative at Southern Illinois University, Carbondale. Kimberly Heinisch holds Associate'S Degree, Art/Art Studies, General from Lincoln Land Community College.

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{first_initial}{last}@siu.edu
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Profile bio

About Kimberly Heinisch

Passionate about making a difference in Illinois' workforce system. Experienced in executing social media strategies, leading communication efforts, developing web content, providing help desk support, analytics, research, collaboration, and web testing for statewide projects.

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Southern Illinois University, Carbondale
Southern Illinois University, Carbondale
Web Specialist (Information Technology Technical Associate)
Springfield, IL, US
AeroLeads page
7 roles

Kimberly Heinisch work experience

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Web Specialist (Information Technology Technical Associate)

Current

Springfield, Illinois Metropolitan Area

SIU Center for Workforce Development implements statewide and national workforce development projects by developing advanced online solutions and implementing customized programs in collaboration with state agencies and organizations in the public and private sectors.Oversee Illinois workNet and Apprenticeship Illinois social media channels through content and graphic creation, effective engagement, marketing strategies, and data analysis. Manage newsletters, messages, communications, and outreach. Plan and implement marketing strategies to support statewide initiatives and awareness campaigns in collaboration with workforce partners. Serve as point contact to workforce partners. Present at Conferences. Provide assistance to users/partners via the Help Desk. Create and publish content for websites, resources, processes, instructions, and webinars. Test and troubleshoot websites, apps, and online tools.• Projects: Illinois workNet, Apprenticeship Illinois, WIOA Works Illinois, Illinois Workforce Innovation Board, WIOA ePolicy, disabilityworks, Illinois Open Educational Resources• Past Project: Get Hired Illinois• Areas: Social Media, Service Finder, Event Calendar, Success Stories, Help Desk, Dashboard Messages, Contact Us, FAQs, Newsletters, Articles/Guides, Webpages/Subsites, Outreach Marketing Materials• Tools: Hootsuite, Canva, iStock, OneStream, Zoom, Eventbrite, Google Analytics, SharePoint, Trello, Azure DevOps, Adobe, MicrosoftServe as primary contact for office/campus liaison, payroll, inventory management, recruiting, hiring, and event planning. Assist with fiscal operations.• Tools: Administrative Information Systems, HireTouch, PaymentNet, Entrust, MoveIT, CampusShip

Jan 2023 - Present

Customer Service Specialist

Springfield, Illinois Metropolitan Area

Primary contact for office/campus liaison, inventory management, recruiting and hiring, and payroll.Oversee social media communication for Illinois workNet including strategizing, planning and implementing, marketing, maintaining online reputation/brand, content management, boosting online traffic, and collaborating with workforce partners to carry out statewide/nationwide initiatives. Provide assistance to users/workforce partners via communications Help Desk and serve as primary contact to workforce partners. Report usage and statics details to grant funders. Test and troubleshoot websites, apps, and online tools. Maintain website content.Assist with special project tasks including Illinois workNet, Get Hired Illinois, Apprenticeship Illinois, WIOA, disabilityworks, Illinois Open Educational Resources, and Talent Pipeline Management.

Sep 2020 - Jan 2023

Customer Service Representative

Springfield, Illinois

Main contact for employees, visitors, the general public, vendors, state agencies, and partners via email, social media, phone, webinars, and in-person events.Social media content development to increase awareness, build partnerships, and boost web traffic while maintaining online reputation/brand. Report website usage and statistics to grant sponsors. Event creation and tracking. Carry out website testing and troubleshooting for quality assurance. Provide online help desk support via emails, messages, social media platforms, and contact forms. Maintain website content on FAQs, Success Stories, link checkers, event submissions, partner index, etc.Test Site Coordinator overseeing Springfield's location for CNA exams through Illinois Nurse Aide Testing. Scheduled test dates for the program year, completed monthly reports and documentation, proctored exams and special accommodations, and policy enforcement set by INAT and the Illinois Department of Public Health.Schedule, coordinate, and prep for meetings/events. Fill job openings by outreach, applicant testing, interviewing, hiring, and training. Manage office inventory, tracking, reporting, ordering, and surplus.Assisted with special projects, including Illinois workNet, Illinois Open Educational Resources, Talent Pipeline Management, Youth Apprenticeship Program, Community Youth Employment Program, Building Futures, EPIC, Apprenticeship Plus, disabilityworks, WIOA, and Illinois Nurse Aide Testing.

Mar 2018 - Aug 2020

Project Assistant

Springfield, Illinois

Conducted daily web testing. Drafted social media content. Researched statewide events and shared to site calendar. Managed partner location index through information verification via phone, email, and online research. Maintained customer/partner contact database following workflow processes to validate requests working with Local Workforce Investment Act staff.Proofread articles, emails, newsletters, infographics, wireframes, agendas, and instructions. Prepared equipment, documents, and rooms for statewide conferences and meetings. Proctored Illinois Certified Nursing Assistant Exams following the Illinois Department of Health's policies.Assisted with projects for Illinois workNet, Illinois Open Education Resources, and Talent Pipeline Management.

Jul 2017 - Feb 2018

Support Team Member

Current

Illinois, United States

Illinois workNet Support for the Apprenticeship Illinois Website, Social Media, Bulletin, Help Desk, Outreach, Marketing Materials, Event Calendar, Success Stories, Analytics, National Apprenticeship Week, and Youth Apprenticeship Week.

Jul 2017 - Present

Trio Student Ambassador

Springfield, Illinois, United States

Represented the college and program during conferences, trainings, workshops, panels, new student orientations, and campus-wide activities. Served as a peer mentor by providing one-on-one support to non-traditional college students of low-income, first-generation, and/or disability backgrounds.Assisted in strategic planning and execution of events, workshops, and academic check-ins by organizing, acquiring resources, creating PowerPoints, and promoting registration through student interaction and social media platforms. Networked and developed relationships with prospective/current students, program participants, and external programs.

Jan 2017 - Dec 2017
3 education records

Kimberly Heinisch education

High School Diploma

Activities and Societies: National Honor Society, Science Club, Family Career Community Leaders of America, Key Club, Band, Drama Club

Education record

Virden High School

Activities and Societies: Science Club, Family Career Community Leaders of America, Key Club, Band, Drama Club

FAQ

Frequently asked questions about Kimberly Heinisch

Quick answers generated from the profile data available on this page.

What company does Kimberly Heinisch work for?

Kimberly Heinisch works for Southern Illinois University, Carbondale.

What is Kimberly Heinisch's role at Southern Illinois University, Carbondale?

Kimberly Heinisch is listed as Web Specialist (Information Technology Technical Associate) at Southern Illinois University, Carbondale.

What is Kimberly Heinisch's email address?

AeroLeads has found 1 work email signal at @siu.edu for Kimberly Heinisch at Southern Illinois University, Carbondale.

Where is Kimberly Heinisch based?

Kimberly Heinisch is based in Springfield, Illinois Metropolitan Area, United States while working with Southern Illinois University, Carbondale.

What companies has Kimberly Heinisch worked for?

Kimberly Heinisch has worked for Southern Illinois University, Carbondale, Apprenticeship Illinois, and Lincoln Land Community College.

How can I contact Kimberly Heinisch?

You can use AeroLeads to view verified contact signals for Kimberly Heinisch at Southern Illinois University, Carbondale, including work email, phone, and LinkedIn data when available.

What schools did Kimberly Heinisch attend?

Kimberly Heinisch holds Associate'S Degree, Art/Art Studies, General from Lincoln Land Community College.

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