Kimberly Hicks Email & Phone Number

Carroll County, Maryland, United States

Street, MD

• Provided excellent customer service in completing transactions efficiently and in a friendly, professional manner.
• Met sales and referral goals by identifying and selling Association products and services beneficial to the customer’s needs.
• Maintained a current knowledge of new and existing products and services.
• Addressed customer questions and concerns and referred to appropriate internal resources for resolution to achieve customer satisfaction.
• Balanced ATM… Show more
• Balanced ATM, processed night drop, balanced negotiable instruments, reviewed kiting report, verified travelers check stock, processed returned mail, balanced credit card machine, and monitored lobby rate sheets and.

Darlington, MD

• Answered questions regarding status of various accounts and attended to problems or complaints from customers in person, on the telephone, or by written correspondence.
• Opened and closed accounts.
• Processed adjustments, returned checks and refunds.
• Calculated, balanced, and reconciled cash drawers, cash receipt records, spreadsheets and other records.
• Set up and maintained various files, records and registers.
• Made photocopies and operated a variety of standard… Show more

Dublin, MD

• Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change.
• Established and identified prices of goods, and tabulated bills using calculators, cash registers, and optical price scanners.
• Maintained clean and orderly checkout areas.
• Processed merchandise returns and exchanges.
• Received payment by cash, check, credit cards, vouchers, and automatic debits.
• Compiled and maintained non-monetary… Show more