Kimberly Irwin Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

United States

- Oversee social media community management - Manage social media response guide - Content management and creation - Continued reporting on engagement, growth, and competitor performance - Collaborate with creative and strategic teams to ensure a cohesive social strategy - Social listening and monitoring - Onsite support for sports and community partnerships - Answering all patient questions and inquiries - Support departmental campaigns across the system - Provide paid social media recommendations- Manage organic posting and source content for social owned strategy- Gather social-first content through interviews, social CTAs, and onsite filming/photography - Resource for online reputation management

- Created process for feedback escalation (leveled escalations based on a decision tree) - Created standard response guide for social comments/review site responses - Auditing escalation contacts for all care sites - Regular data monitoring and reporting on review average and patterns in feedback - Managed/created Yelp location pages as needed - Updated google my business pages - Attended regular physician review board meetings to discuss learnings from reviews- Auditing of physician reviews/feedback that comes in from patients- Assists with social media community management & evolving response guide

Denver Tech Center

- Manage marketing inventory including order placement, proofing and budget - Prepare shipments for school vendor fairs, conferences, lunch and learns - Strategize and project manage all marketing campaigns for student program - Review creative briefs, concepts and full copy layout for all emails, direct mailers, advertising, events and other collateral materials before production - Review all digital and print materials and work directly with compliance to ensure materials meet compliance standards, have proper disclosures and are recorded properly- Work directly with agency on quarterly planning, creative, content and website materials for student program - Create one off ad hoc graphic design projects - Responsible for internal communications regarding marketing campaigns and information updates concerning the student program marketing efforts- Maintain annual calendars including student marketing, advertising, social media and agency projected projects - Manage social media strategy, content and budget for paid posts

Boulder, Co

- Manages social media and content calendar- Content contributor, copywriter and editor for content such as blog posts, articles, case studies, podcasts, workbooks and social media posts- Coordinates seasonal conference schedules and needs of attendees- Engages with the community on social media channels - Assists Head of Digital with content pertaining to digital strategy including landing page copy, building landing pages, salesforce tasks and reporting- Works closely with Brand Development Director to strategize with and nurture company partnerships- Works with graphic designer in developing and distributing marketing collateral while ensuring all materials adhere to brand standards/voice- Works closely with sales to execute email campaigns using Salesforce Pardot to bring in new prospects- Acts as a point of contact for PR Agency and helps fulfill content needs - Aids in process improvement and communication efforts

Scl Health (Office At Saint Joseph Hospital)

- Conduit between system office and Front Range care sites - Project manager for comms/marketing initiatives being shared across all care sites- Write, photograph, and collect content for social media, newsletters, news page, blog, and other internal and external communications channels- Drive associate engagement through hospital events, tables, and internal communications - Design/customize both print and online marketing materials - Plan and execute community events and conferences - Manage collateral for internal and external needs- Coordinate filming/interviews with hospital associates and physicians - Assist in on-boarding new practices, physicians, and mid-levels

Good Samaritan Medical Center

- Lead on all internal communications- Write content, collect data, and distribute weekly hospital wide newsletter - Create social media campaigns and supply content - Manage and update intranet content/files- Take part in various hospital department councils to offer communication/marketing support and help to create communications plans amongst departments - Organize, run, and present in quarterly summits which engage all hospital associates on current happenings- Gather data and organize President's Report monthly - Work with Marketing Manager in executing external communications, events, and community relations

Denver Tech Center

- Manage and ideate resolutions for complex client issues, regular reporting, and order fulfillment - Create client correspondence template for sales contacts, sales proposals and account maintenance purposes - Receive and delegate job seeker calls and inquiries- Assist job seekers and employers to better navigate the site; educating them on resource tools and registration- Screening resumes of job seekers before they become active participants on the site - Manage job posting through feeds, scrapes and one offs- Editing, basic html formatting, and customization of client submitted job postings before they go live- Creating and maintaining contracts for employer posting- Attending various conferences of partnered associations- Educate employers on job best practices and partner guidelines- Assisting job seekers with application process- Supporting job seekers in general navigation of the site, resume etiquette and general resources

Greater Denver Area

-Generating publicity for local businesses by planning and conducting events throughout the Denver community-Participate in event coordination by discovering and communicating with new and local business owners-Marketing through community interaction at booth held at local events and parties-Staying active on the Yelp website, educating and being interactive with community members who seek to participate in their community-Conducting research and writing for weekly Yelp newsletters-Establishing and maintaining relationships with community as well as business owners