• Coordinate and contribute to all communication and education activities for a team of digital accessibility SMEs in areas such as third-party risk, data analysis, policy writing, and UX design. • Attend and run large and small-scale meetings through a range of web hosting platforms.• Coordinate and help the distribution of communication and education materials for internal and external use.• Ensure all documents and presentations conform to company brand standards and the Web Content Accessibility Guidelines (WCAG).• Record and keep the digital accessibility policy publication and delivery roadmap.• Coordinate and complete editorial reviews of policy documents.• Map internal and external business processes to support the implementation of companywide digital accessibility requirements and standards.• Help with the creation and maintenance of SharePoint site structure and content, as well as the edition of feature and usability enhancements.

• Develop, write, present, and manage digital home lending content for projects• Partner with a wide variety of teams to learn about business strategies, initiatives, needs, and requirements• Analyze project requirements, including impact assessments to determine content needs and affected pages• Collaborate with customer experience designers, project managers, quality assurance resources, and content authors to meet project requirements and timelines• Create and update large and complicated content artifacts such as copydecks, mockups, and PowerPoint presentations• Manage annual review of over 500 home lending webpages to ensure content and design align with brand standards and adhere to legal, compliance, and online accessibility guidelines

• Managed content and design strategy of websites• Built tracking codes and analyze monthly data on website activity• Developed and coordinated implementation plans for new website functionality• Troubleshot and drove issue resolution with technology team to ensure timely launch of digital projects• Executed annual review of websites to ensure content and design align with brand standards and adhere to legal, compliance, risk, and accessibility guidelines

• Marketing manager of FitnessMagazine.com, BetterRecipes.com, and Recipe.com • Managed website projects from initial requirements to routine maintenance • Troubleshot daily issues with technical team pertaining to HTML, CSS, and other scripting languages • Executed and analyzed usability studies for new programs, redesigns, and interactive tools • Created advertising campaigns to increase search engine optimization • Mentored new hires to produce best practices in web development

• Utilized Dreamweaver, Interwoven (CMS), and HTML to create and manage websites• Researched competitors and new technologies for website redesigns • Served as member of digital editing team to ensure quality of overall look and content