Kimberly Knapp Email & Phone Number

Southfield, Mi

▪ Champion the organization’s people development initiatives and programs.▪ Lead groups across the organization through difficult situations, team member relations matters, mediate discussions, and help resolve performance management issues.▪ Serve as a trusted & thoughtful partner in delivering progressive and innovative people-focused programs to support Sun’s team members and leaders in all areas of people leadership. ▪ Demonstrate high levels of visibility, engagement, and servant leadership. ▪ Ensure Sun’s compliance with all state and federal discrimination & employment regulations; serve as a subject matter expert on HR-related laws and regulations. ▪ Responsible for a team of 25 Team Relations professionals at Sun.▪ Oversee the investigation of charges of alleged discrimination and harassment.▪ Provide coaching, direction, and development to direct reports. Delegate tasks and responsibilities as needed.▪ Coach and counsel senior leaders and the executive team on employee relations skills to improve productivity and effectiveness.▪ Recommend new approaches, policies, procedures, and systems to effect continual improvements in efficiency of team relations department and services performed.▪ Facilitate an atmosphere of encouragement, accountability, and leadership to maintain the credibility and validity of the programs and services offered. ▪ Partner alongside both internal and external stakeholders to foster an environment of collaboration and mutual understanding to develop goals that support the efforts of training and development programs.▪ Work closely with senior leadership and the executive team to develop strategies and equip Sun’s team members with tools to succeed and grow.▪ Evaluate employment trends and statistics to create innovative retention programs.

Southfield, Mi

▪ Train and manage a team of Team Relations Specialists (TRS) and Team Relations Coordinators.▪ Provide guidance to TRS for handling concerns and assisting leaders and team members with team relations issues; directly handle escalated or sensitive issues.▪ Support Sun culture and promotes a safe, positive, and productive work environment. Ensure operations and team relation activities are consistent with culture statements and core business values.▪ Assist in gathering, analyzing, and interpreting data to develop recommendations and strategies to facilitate positive team member relations and engagement.▪ Oversee and implement all performance management activities including coaching, training, career development, and disciplinary actions. ▪ Improve team collaboration through thought leadership, lean principles, and process improvements. ▪ Review and approve requests for termination; providing direction and guidance to TRS as needed.▪ Stimulate thorough investigations concerning team member relations issues.▪ Remain current with employee relations trends and legal requirements. ▪ Educate and train TRS team. ▪ Participate in and lead projects focused on proactive and continuous improvement. ▪ Facilitate on-going communication and working relationships with business leaders. ▪ Assist in the development of programs, policies, and procedures to promote fair and equitable team relations and business decisions.▪ Provide guidance and interpretation of HR policies and procedures to team members and management.▪ Coach and train leaders on human relation skills such as supervision, conflict resolution and communication.▪ Investigate charge of alleged discrimination or harassment, facilitating the process to an appropriate resolution.▪ Attend functional team meetings to harvest ideas, share updates on outstanding issues, provide summary of issues to analyze trends, and maintain awareness of HR issues related to all areas of the business.

Southfield, Mi

▪ Supervise a team of Team Relations Specialists and Team Relations Coordinators.▪ Manage the J-1 summer work and travel program.▪ Facilitate all HR functions as it relates acquisitions and transitioning numerous teams over to Sun.▪ Promote team member welfare, including resolving employee relations issues and managing day-to-day HR functions.▪ Support Sun's team members and leaders with issues or questions regarding general employment, employee relations, compensation, and benefits.▪ Review and approve all terminations.▪ Review, approve, and administer various steps of Sun’s performance management process.▪ Hold team meetings and ensures the team is updated on current employment laws.▪ Handle escalated cases to achieve an appropriate resolution.▪ Work with the Benefits team concerning leaves of absence and accommodations.▪ Conduct timecard audits to ensure federal and state compliance; document findings and provide feedback or counseling to team members based on audit results.▪ Submit recommendations to management to improve quality of work life.▪ Administer exit interviews; assess findings and identify trends.

Southfield, Mi

▪ Assist management and team members with employee relations issues.▪ Investigate all team member concerns, facilitate the process to an appropriate resolution.▪ Coach and train supervisors as relating to team member development skills, such as training, goal setting, conflict resolution, and communication skills.▪ Provide counsel and review all disciplinary actions, including terminations.▪ Document important conversations and team member performance trends in team relations tracking database.▪ Assist managers in creating and revising job descriptions for new and existing positions.▪ Conduct monthly orientation for new managers and leaders.▪ Answer basic compensation and benefits questions; assist during annual open enrollment.▪ Prepare and maintain various HR-related reports.▪ Attend department, region, and other company meetings to provide HR-related updates and stay abreast of changes in the business.▪ Supervise HR personnel and provide guidance while overseeing team relations activities.▪ Manage and research organizational trends.▪ Conduct recruitment effort for main office and field team members by sourcing, pre-screening, conducting/coordinating interviews, managing pre-employment screening process, making recommendations to management, generating offers of employment, and initiating onboarding process for new hires.▪ Initiate new hire onboarding and work with managers to ensure clarity on expectations for first day of work.▪ Provide a team member-oriented, high-performance culture that emphasizes quality, productivity, goal attainment, compliance with policies and procedures, and the recruitment and ongoing development of high-quality team. ▪ Coordinate and participate in job fairs, career fairs, and other activities related to promoting employment opportunities at Sun.▪ Seek to improve employment processes by creating, recommending, and implementing new strategies for attracting and retaining team members.

Greater Detroit Area

• Recruit contractors (helpdesk technicians) for Stefanini Tech Team.• Supported multiple Stefanini Tech Team locations in 4 states (Michigan, Ohio, Iowa & Pennsylvania) • Create innovative sourcing strategies for company’s complex hiring positions• Manage full cycle recruitment and selection process for the contractors • Build and sustain customer and candidate relationships• Conduct bi-weekly on-site orientations for all contractors• Responsible for all HR functions including but not limited to employee termination, performance reviews, and disciplinary procedures for all contractors• Complete reporting and tracking as necessary• Administration of payroll, benefits policies and procedures• Manage Workers’ Compensation claims with the employees and WC department

Greater Detroit Area

• Responsible for overall management of contractors (800+) at 6 Cadence manufacturing facilities• Manage 4 On-Site Staffing Coordinators• Responsible for managing recruitment and process selection process for all open positions in accordance with Cadence procedures and assures compliance with reporting, tracking and retention requirements. This includes support, maintenance and execution of all new process and systems to all Cadence facilities.• Maintain strong relationship with Cadence Corporate Human Resources to develop and implement consistent policies and procedures at all facilities.• Advises management and associates in the interpretation and application of company policies and procedures.• Provide employee relations counseling and problem solving for managers and employees to ensure a productive work environment, consistent with company values, and in adherence to state and federal regulatory law.• Contact for employees and managers to answer inquiries and provide general employee information including: compensation, benefits, attendance, performance reviews/evaluations and terminations.• Work closely with plant management and supervisors on staffing needs including ramping for launch programs• Provide and maintain employee training in compliance with ISO 14001 & TS 16949• Accountable for weekly plant payroll of 800+ hourly and salaried employees at 6 Cadence plants• Coordinate and record safety training and safety incidents in conformance to MIOSHA standards.• Implement orientation program and health & safety training for employees, which incorporates Cadence's policies.• Creation and Management of Leadership and Staff development initiatives• Manage recruiting process from start to finish• Process monthly and yearly turnover data• Manage monthly tracking reports based on Quality Performance results and other determined criteria.• Administration and training of company policies and employee benefits.

Fort Wayne, Indiana Area

• Responsible for recruitment initiatives of 1000-person Truck Development and Technology Center represented by the UAW.• Manage all contractors (350+) on-site.• Work with departmental Directors, Managers, and Resource Managers to identify employment needs. • Manage staffing processes from candidate submittal through candidate hire. • Maintain Bullhorn, applicant tracking system, to comply with OFCCP internet applicant regulations.• Maintain and build relationships with over 40 external recruiters used in sourcing needs. • Monitor the administration of employment policies and practices to assure consistency, fairness and continued relevance to the business. • Coordinate employee exit interview and termination process. • Work with Directors and Managers to assist with research and resolution of HR related policies.• Analyze turnover to identify trends and develop retention strategies.• Established recruiting, employee relations, and conflict resolution skills.• Manage the exit interview process in order to analyze, on an ongoing basis, key employee turnover trends and work with Sr. management to develop retention strategies to impact the business.• Demonstrate high quality customer service in a fast-paced, high-tech environment.• Represented the company by involvement in community activities.

Indianapolis, Indiana Area

• Responsible for all operations functions at the branch level.• Maintain client and employee relations, by meeting and exceeding staffing demands, by recruiting the appropriate candidates for a wide variety of positions.• Coordinate job fairs and external recruitment & retention plans.• Recommend appropriate wages for job classifications.• Perform employee-counseling sessions in a consistent manner in relation to set policy.• Investigate harassment and work place violence claims.• Responsible for sales calls, handling worker’s compensation cases and processing payroll. • Provide data and input on policy changes at branch level and national level.• Evaluate, develop and promote associates. • Gained experience working effectively with clientele to identify needs and solve problems.• Develop branch budget annually, and maintain financial goals set. • Represented company at unemployment hearings.• Prioritize, plan, delegate, administrate and adapt to business needs.• Maintained exclusive agreement to coordinate all staffing for exhibits presented at the Indianapolis Convention Center. • Drive the business to company standards.

Bachelors Degree, Business

Activities and Societies: Alpha Omicron Pi

Bachelors Degree, Journalism

Activities and Societies: Alpha Omicron Pi

Associates, Paralegal