➤ Customer focused IT professional with extensive experience | Proven success leading complex, multimillion-dollar global projects. Strong ERP implementation and M&A planning and execution.➤ Experience spans major IT functional areas: development, project management, quality assurance, application support, business analysis, and architecture | Motivator with strong people development skills.➤ Industries of Influence: Financial Services, Manufacturing. ☞ PASSIONATE DRIVER OF TECHNOLOGY AS A BUSINESS ENABLER ✫ Collaborating with key business partners to align technology strategies and product roadmaps. ✫ Enabling ideation and prioritization of new projects and operational improvements.➽ LEADERSHIP SUCCESS➣ With my ability to establish a clear vision and drive to continuously improve, I have improved employee experience, simplified business processes, and facilitated better data-driven decision-making that has delivered on targeted business outcomes.➣ Driving large-scale implementations requiring process optimization and project and change management, I supported the business growth of a $2B organization through developing and deploying technology-based products and solutions.➣ Innovating and reacting to changing business and market realities, I have implemented processes, policies, and technology configurations that improved the employee experience and overall performance of HR services.➣ In order to eliminate manual work, drive efficiency, and ensure compliance, I optimized the HRIS platform and implemented Workday and ServiceNow across 54 countries in under 2 years. With a focus on continuous improvement, I built scalable and compliant processes and procedures.➣ By partnering with and influencing business leaders, I strategized the technology roadmap, simplified the technology stack, created a governance structure, and delivered the right technology outcomes.➣ My influencing and communication skills have helped change the business perception of IT and have regained business trust in technology-enabled business solutions.➽ BUSINESS RESULTS► Ensured 90% on-time delivery with required quality service levels for all projects. Maintained 98% audit and regulatory compliance.► Reduced defects by 10% and accelerated delivery through recruitment and development of top talent.► Delivered cost savings by negotiating agreements and software licenses with vendors.► Reduced costs up to $500K/year through process harmonization & centralization.► Reduced staff turnover by 10% within 2 years by thoughtfully implementing career development.