Kimberly Taylor, Crme, Chia Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

Nashville Metropolitan Area

Nashville Metropolitan Area

Facilitate the creation of sales quotes and contractsAnalyze subscription records to determine accurate pricingManage opportunities for transactional salesLiaise with Project Management to manage order backlogCollaborate with Sales Reps, clients, and prospectsLiaise with Finance to accelerate the quote approval processCollaborate with Practice Management, Customer Success, and Account Executives to process quotes for change orders for in-flight projectsAccelerate urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teamsReview essential customer information, such as legal names, billing information, and registration numbers, to ensure the data is complete and up to date Assist Sales Operations in the preparation of ad hoc sales reportsWork on change management, requirements gathering, business process design, and improvement

Nashville Metropolitan Area

Reviewed monthly/quarterly/yearly performance with ownership groups and management companiesGuided revenue team to ensure successful growth against metricsDefined the insights development metrics framework, marketing reporting framework and supporting visualization platforms to gain adoption of stakeholdersEffectively managed communications and followed up between key customer staff and associated stakeholdersProvided direction, priorities and guidance to team members to ensure customer requirements were metEducated, communicated, and provided actionable insights and recommendations to clients/key stakeholders to ensure exceptional service deliveryTracked, measured, and reported performance to ROI against KPIs, goals, and delivered insights/recommendationsCoordinated service deliverables with all business partners to ensure objectives were met and continuity in resultsReviewed, analyzed and interpreted data to monitor progress toward established revenue cycle goals.Identified deterrents to success and implements improvements as necessary to enhance efficiency and results.Championed innovation and implementation of new processes and methodologies, and supported change management with the client and key stakeholdersSEO, SEM, social marketing, and optimization of the digital space

Nashville Metropolitan Area

Lead multiple teams by maximizing innovative revenue and e-commerce strategiesSingle point of contact for all day to day needs of assigned clients for contracted revenue servicesCreated and implement 90 Day Revive and Recover Program during COVID-19 pandemic − 100% of partners grew revenue faster than competitors at the end of the 90 day programConducted property support around pricing, selling strategies, channel optimization, segmentation, and business mixEnsured timely tracking of strategies and kept appropriate staff notified of changes/updates that impact clientsDeveloped and drove efficiencies and process automation and assist in building lightweight infrastructure to support business objectivesLead weekly revenue strategy meetings to uncover opportunities and review current trendsWorked with operations and accounting to ensure bottom-line revenue growth and retentionAdvised on budget, forecasting, corporate and group strategies throughout the yearRecommended digital marketing strategies for need periods

Brookfield, Wi

-Maximizes overall hotel revenue through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. -Determines the optimal mix of customers and managing the distribution strategies on all channels to drive market share. -Communicates revenue management strategic vision to leadership team at hotel. -Participates in total hotel management as a member of the hotel Leadership Committee. -Social Media Manager that gives relevant information to ensure guests have a memorable stay and follows up with post-stay online comments.

Silver Spring, Md

-Assisted with the RFP process for Crescent Hotels and Resorts to acquire a new management contract from the Sheraton Silver Spring.-Supported the conversion from Crowne Plaza to a Sheraton.-Worked as a Front Office Manager, Housekeeping Manager, Reservations Manager, Director of Revenue and Chief Engineer in lieu of management staff.-Trained employees and managers on Sheraton brand standards, procedures and new software.-Assisted with online reputation management and Manager on Duty calls. -On call twenty four hours a day for all staff questions and guest issues.