Kimberly Taylor, Crme, Chia Email and Phone Number
Kimberly Taylor, Crme, Chia work email
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Kimberly Taylor, Crme, Chia personal email
Kimberly Taylor, Crme, Chia is a Manager, Commercial Services, Revenue Operations at PointClickCare. They is proficient in Spanish. Colleagues describe them as "I've had the pleasure of working with Kimberly for the past 7 years as our Director of Revenue Management supporting: Hilton, IHG International & Wyndham Hotel Brands. Kimberly's attention and response time with revenue productivity recommendations are just a few of her strengths. Regardless of the most challenging times in the Hospitality Industry, Kimberly's dedication in reviewing revenue opportunities have helped the organization remain profitable. As a team member or a leader, Kim would be a strength of an asset to any organization." and "Kim was an excellent colleague to work with. In addition to her excellent reservation skills, she was very detial oriented, and really was a great asset to the front desk. Kim's ability to multi task and handle many projects at once was very admirable. I woul recommend her to anyone with questions in the reservations and revenue management departments."
Pointclickcare
View- Website:
- pointclickcare.com
- Employees:
- 2309
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Manager, Commercial Services, Revenue OperationsPointclickcareNashville, Tn, Us
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Manager, Shared Services And Customer OutreachPointclickcareNashville, Tn, Us
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Sales Operations Support - Mergers & AcquisitionsPointclickcare Apr 2024 - PresentNashville Metropolitan Area
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Sales Operations Support - PharmacyPointclickcare Feb 2023 - Apr 2024Nashville Metropolitan AreaFacilitate the creation of sales quotes and contractsAnalyze subscription records to determine accurate pricingManage opportunities for transactional salesLiaise with Project Management to manage order backlogCollaborate with Sales Reps, clients, and prospectsLiaise with Finance to accelerate the quote approval processCollaborate with Practice Management, Customer Success, and Account Executives to process quotes for change orders for in-flight projectsAccelerate urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teamsReview essential customer information, such as legal names, billing information, and registration numbers, to ensure the data is complete and up to date Assist Sales Operations in the preparation of ad hoc sales reportsWork on change management, requirements gathering, business process design, and improvement
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Chief Revenue OfficerInnteractive Marketing & Solutions Apr 2022 - Jan 2023Nashville Metropolitan AreaReviewed monthly/quarterly/yearly performance with ownership groups and management companiesGuided revenue team to ensure successful growth against metricsDefined the insights development metrics framework, marketing reporting framework and supporting visualization platforms to gain adoption of stakeholdersEffectively managed communications and followed up between key customer staff and associated stakeholdersProvided direction, priorities and guidance to team members to ensure customer requirements were metEducated, communicated, and provided actionable insights and recommendations to clients/key stakeholders to ensure exceptional service deliveryTracked, measured, and reported performance to ROI against KPIs, goals, and delivered insights/recommendationsCoordinated service deliverables with all business partners to ensure objectives were met and continuity in resultsReviewed, analyzed and interpreted data to monitor progress toward established revenue cycle goals.Identified deterrents to success and implements improvements as necessary to enhance efficiency and results.Championed innovation and implementation of new processes and methodologies, and supported change management with the client and key stakeholdersSEO, SEM, social marketing, and optimization of the digital space -
Vice President Of RevenueInnteractive Marketing Nov 2018 - Mar 2022Nashville Metropolitan AreaLead multiple teams by maximizing innovative revenue and e-commerce strategiesSingle point of contact for all day to day needs of assigned clients for contracted revenue servicesCreated and implement 90 Day Revive and Recover Program during COVID-19 pandemic − 100% of partners grew revenue faster than competitors at the end of the 90 day programConducted property support around pricing, selling strategies, channel optimization, segmentation, and business mixEnsured timely tracking of strategies and kept appropriate staff notified of changes/updates that impact clientsDeveloped and drove efficiencies and process automation and assist in building lightweight infrastructure to support business objectivesLead weekly revenue strategy meetings to uncover opportunities and review current trendsWorked with operations and accounting to ensure bottom-line revenue growth and retentionAdvised on budget, forecasting, corporate and group strategies throughout the yearRecommended digital marketing strategies for need periods
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Director Of RevenueInnteractive Marketing Feb 2015 - Oct 2018
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Director Of Revenue ManagementSheraton Milwaukee Brookfield Hotel Jul 2006 - Jul 2014Brookfield, Wi-Maximizes overall hotel revenue through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. -Determines the optimal mix of customers and managing the distribution strategies on all channels to drive market share. -Communicates revenue management strategic vision to leadership team at hotel. -Participates in total hotel management as a member of the hotel Leadership Committee. -Social Media Manager that gives relevant information to ensure guests have a memorable stay and follows up with post-stay online comments.
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Director Of Rooms - Task ForceSheraton Jul 2012 - Sep 2012Silver Spring, Md-Assisted with the RFP process for Crescent Hotels and Resorts to acquire a new management contract from the Sheraton Silver Spring.-Supported the conversion from Crowne Plaza to a Sheraton.-Worked as a Front Office Manager, Housekeeping Manager, Reservations Manager, Director of Revenue and Chief Engineer in lieu of management staff.-Trained employees and managers on Sheraton brand standards, procedures and new software.-Assisted with online reputation management and Manager on Duty calls. -On call twenty four hours a day for all staff questions and guest issues.
Kimberly Taylor, Crme, Chia Education Details
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Business
Frequently Asked Questions about Kimberly Taylor, Crme, Chia
What company does Kimberly Taylor, Crme, Chia work for?
Kimberly Taylor, Crme, Chia works for Pointclickcare
What is Kimberly Taylor, Crme, Chia's role at the current company?
Kimberly Taylor, Crme, Chia's current role is Manager, Commercial Services, Revenue Operations.
What is Kimberly Taylor, Crme, Chia's email address?
Kimberly Taylor, Crme, Chia's email address is ch****@****phok.nl
What schools did Kimberly Taylor, Crme, Chia attend?
Kimberly Taylor, Crme, Chia attended Carroll College.
Who are Kimberly Taylor, Crme, Chia's colleagues?
Kimberly Taylor, Crme, Chia's colleagues are Eugene Gonsiorek, Timothy Spellman, Melissa Debertin, Damian Farronato, Tese Ogbe, Anthony Boggs, Julia P. Finch.
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