Health care assistant in the level 1 trauma emergency department at HCMC

-Work in the plastics division of the ISO17025 certified Minneapolis Materials Laboratory-Perform QC thermal analysis (DMA, DSC, and TGA), hardness, and FTIR testing on incoming polymeric materials-Build components of ring laser gyroscopes, requiring great attention to detail, precise following of lab procedures, working under a microscope, epoxy potting, and adherence to strict production-dependent deadlines-Perform various routine epoxy-stripping tasks

• Provide exceptional customer service to patrons from the time they enter the restaurant until the time they leave• Practiced in up-selling customers to increase gratuity and restaurant profits• Experience with working under intense pressure as Chimborazo is often filled beyond capacity; essential to this is effective teamwork skills with the host, other servers, and kitchen crew• Skilled at working in a rapid and efficient manner

• Used CRM software to assist with sales and marketing activities, which include making outbound calls and composing emails to potential customers• Attended numerous trade shows and technical symposiums to represent Ebatco, with some requiring air travel• Designed the company's first in-depth brochure without having any formal graphic design training• Underwent extensive technical training on all laboratory instruments that covered theoretical background, capabilities, and use; position required technical understanding of state-of-the-art technologies• Ran testing on customer samples and composed technical report of results

QC Lab Technician, Land O' Lakes, Arden Hills, MN Sept. 2014 - March 2015• Performed QC testing on dairy samples, specifically enzymatic, salt, and fat composition tests; involves daily use of an automatic titrator, spectrometer, and wet chemistry methods• Adherence to strict ISO certified lab regulations and specifications was required daily to maintain high quality standards• Collaborated with two other lab personnel to complete all wet chemistry testing before assigned due dates, which required constant multitasking by all• Assisted with instrument start-up for a ChemWell autoanalyzer, which will automate enzymatic testing analysis• Maintained laboratory inventory, organization, and cleanliness

• Assisted high school and college chemistry students with course concepts in a one-on-one setting• Received positive student and parent reviews on the helpfulness of my services

• On-site quality control chemist for a continuous production biodiesel plant• Performed a majority of the ASTM D6751 biodiesel specification tests and other daily testing• Maintained laboratory inventory and managed feedstock logistics• Responsible for trouble-shooting all laboratory instruments, which required 24-7 phone availability to night and weekend operators• Carried-out research projects relating to quality control issues or new quality control methods development• In charge of keeping all existing laboratory procedures up-to-date and adding new procedures as needed; also responsible for all training of personnel in lab testing procedures• Performed raw materials testing daily; in charge of ensuring all raw materials testing was performed in accordance with the most current feedstock testing protocols• Maintained up-to-date databases for all quality control data and plant-wide MSDS documentation• Managed the gathering and storage of retain samples• Maintained organization and cleanliness of lab• Created daily report using Excel that summarized current testing data

• Processed dairy quality control test results• Handled customer phone calls inquiring about test results• Created a company-wide manual explaining the detailed responsibilities of each department

• Researched particle nucleation processes in the atmosphere that contribute to global cooling• Gained significant hands-on experience with utilizing and troubleshooting a mass spectrometer; often assigned to handle issues with electronic components• Performed in-depth data analyses in excel, often requiring application of statistics• Co-authored two published manuscripts in scientific journals

Assisted Algebra, Quantitative Analytical, and General Chemistry students with course concepts in a one-on-one setting

• Facilitated study sessions with chemistry students twice a week• Utilized strong interpersonal communication, public speaking, and leadership skills to organize study sessions and elucidate chemistry concepts to students

• Conducted a semester-long independent study on hydrophobic surfaces; created the surfaces and then analyzed them via scanning electron microscope (SEM) imaging and contact angle measurements• Performed responsibilities unsupervised; general expectations were communicated initially but student work was carried out independently• Completed SEM training at the University of Minnesota• Produced a final written report and a formal oral presentation

• Conducted research that examined whether algal growth can be stimulated with the application of electromagnetic fields to their growth medium• Designed and carried out experiments independently during a 12-week period• Developed skills in resource budgeting, time management, and persistence in research• Produced an extensive, detailed final written report and a formal oral presentation