Kimberly Land Email & Phone Number

Hampton, Va, Us

Hampton, Va

Operations: Responsible for:• Develop/Implementation operation procedures for domestic and international departments • Quality Control of Client Services• Weekly Financial Reporting• Improve current systems to achieve better efficiency• Organization and work flow in various depts to ensure services are completed/delivered on time and mandated deadlines are met. • Problem solving, i.e. operation procedures, new services etc.• Organize/execute procedures for acquisitions to ensure a successful client transition• Assist with hiring planning, budgeting and hiring timelines • Work with senior stakeholders to plan for short and long-term goals• Assist with budget forecastingClient Retention: Manage & Supervise (over $18 million in revenue):• Maintenance of client database • Sending of all service renewal billings• Billing/Payment Collection & proper crediting of client accounts• Communication with Intl. offices on statistics/deadlines• Act as a Dept. Manager for various departments whenever needed• Goal creation and reporting (Dom. offices, Intl. Offices, Dept Wide and Individual goals)IT Dept:• Maintain project management software for IT projects• Organize all IT projects by level of need/importance• Write logic for new systems or to improve current systems• Work closely with new IT Employees to help teach current standards of design and logics• Screen all reported IT problems prior to dispatching the work.• Testing new IT software prior to deployment for correct logic/programming, aesthetics and functionality.Accounting:• Build/Maintain/Improve Computer systems for better efficiency• Assist Accting Dept employees with any questions on procedures• Month End A/R Review and Reporting• Other Monthly ReportingWebsite Administration:• Review all incoming New Accounts for proper administration • Supervise/Review internal creation of user accounts• Design new features and logic for UI with IT team and Marketing Dept

Hampton, Virginia

Mrs. Land, as the Accounts Receivable Manager at Registrar Corp, is charged with the proper invoicing within standard polices reflective of customer requirements. Mrs. Land works with any and all personnel to assure timely and accurate invoicing, as well as quality control issues. Also, Mrs. Land is charged with performing ROI business analysis reporting.