My responsibilities included overseeing the daily operations of the store, hiring, training, promoting, evaluating performance and rewarding or holding associates accountable for unsatisfactory work. Maintained sales, payroll, and expense budgets using my expertise in creating a warm and friendly atmosphere for customers, donors, and employees thereby developing long lasting relationships with shoppers and engaging employees through positive leadership. Excelled in driving production and motivating wares and textile processors to meet and exceed their required production standards. Closely monitored merchandise for quality. Ensured ordering of supplies and product to meet demands. Followed all safety policies and procedures focusing on employee accident prevention and awareness through regular monthly training and safety reward incentives.

In charge of all office functions and procedures including but not limited to: customer relations and resolution, scheduling incoming service repair requests, dispatching, bookkeeping and payroll, inventory control and supply ordering, parts research and ordering, banking, account payable and receivable. Created filing system and customer account data base to make administrative procedures more efficient and increasing productivity.