Kimberly Burton work email
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Kimberly Burton personal email
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Kimberly Burton is a Business and Systems Analyst at Utility Solutions Partners. She possess expertise in requirements analysis, business analysis, business process, testing, sdlc and 40 more skills. Colleagues describe her as "It was my pleasure to manage Kimberly during our time working together at Blue Shield of California. Kimberly impressed me with her knowledge and her curiosity to understand how things worked and constantly thinking for ways to improve. She is extremely process and detail oriented and will take the time to perform deep dive analysis to critically think through processes, tools, and technologies to assess and challenge the status quo and suggest ways to make things better. She embraces new technologies and takes the initiative to learn and drive initiatives forward to incorporate the appropriate tools into a successful work environment. She is also a friendly, caring person who shows concern for her coworkers and business partners while striving to create a cohesive and productive work environment. I would recommend her as a colleague, teammate, and friend in any business setting looking to grow and improve.", "I hired Kimberly to Blue Shield to help set up a training and quality program for the Business Systems Analysis department. She is a self-starter and was able to quickly realize the vision and put an approach together to make it real. Pulling from her past experiences she helped drive several components of that program to completion. I admired her initiative to take accountability for a role that was a bit different than her previous positions. She demonstrated a proactive approach, out of the box thinking, attention to detail, and was able to quickly pivot when certain ideas were rejected or not working as expected. I would recommend Kimberly for those looking to hire someone who can not only jump into a role, but also achieve goals quickly with high quality.", and "I have worked with Kimberly for over 4 years now. During this time I have seen Kimberly work in multiple positions. She has demonstrated excellent skills in business process, Oracle Customer Care and Billing (CC&B), training, and environment management. She works well with clients and has an amazing ability to summarize and explain complicated issues to customers allowing them to fully understand the issues at hand and select the appropriate course of action. She has become a great leader and is always a champion to encourage others to not only learn from her but from each other."
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Business And Systems AnalystUtility Solutions Partners Jun 2024 - PresentWashington, District Of Columbia, Us -
Sr. Business Systems AnalystSan Jose Water Dec 2023 - Jun 2024San Jose, Ca, Us -
Senior System AnalystBlue Shield Of California Nov 2019 - Nov 2023Oakland, California, Us -
ConsultantOrigin Jun 2019 - Nov 2019Las Vegas, Nv, UsSouth Jersey Gas: CCB/MWM Consultant -
ConsultantRed Clay Consulting Jul 2017 - May 2019Atlanta, Ga, Us* Red Clay Internal Tasks* Evergy / Kansas City Power & Light (KCP&L) - MDM 2.2 Upgrade Test Lead* Kansas City Power & Light (KCP&L) - OneCIS – CCB 2.6 Implementation Test SME* Las Vegas Valley Water District (LVVWD) – Business Process Analyst• Develop documentation for Customer Care and Billing (CCB) and Customer to Meter (C2M).• Create business process templates.• Design and develop Meter to Cash (M2C) business process documents.• Gather requirements for internal projects.• Assist in crafting responses and presentations for CCB and C2M Requests for Proposal (RFPs).• Utilize Content Management System to prototype online documentation for C2M.Client Projects:• Oversee the design and development of test materials, including test plans, scripts, cases, defect tracking reports, and execution reports.• Lead a team of ten members through Regression Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT).• Design and develop MDM 2.2 instructional documents introducing new functionality.• Collaborate with developers and Oracle for defect and Service Request (SR) resolution.• Act as a catalyst to resolve issues and conflicts encountered by team members.• Prepare, analyze, and deliver complex reports and correspondence to staff and leadership.• Analyze MDM and related CCB billing errors and To Dos, offering resolution and knowledge transfer to testers.• Assist with MDM configuration.• Design and develop MDM business procedure documents.• Provide CCB and MDM support during SIT, UAT, MOCK, and Go-Live phases.• Lead CCB and MDM To Do workshops for billing and metering staff.• Prepare, analyze, and deliver complex reports and correspondence to senior staff and client leadership.• Lead and/or participate in 25 business process workshops.• Collaborate with team members to identify and document improvement opportunities. -
Lead ConsultantInfosys Sep 2016 - Jul 2017Bangalore, Karnataka, InAT&T FirstNet * Lead test effort coordinating with onsite team, client leadership, and offshore team leadership. -
Test SpecialistOrigin Aug 2016 - Sep 2016Las Vegas, Nv, UsModesto Irrigation DistrictShort-term, fast-paced assignment to help meet clients' testing deadlines• Reviewed rate tariffs and rules to gain a comprehensive understanding.• Analyzed billing-related functional and technical design documents for insight into system and business operations.• Developed test scenarios and test cases library for agricultural and large customers• Ensured test cases aligned with business requirements and regulatory standards.• Collaborated with team members to ensure comprehensive test coverage. -
Manager - Advisory Services, Technology Performance ImprovementEy Jan 2012 - May 2016London, GbLADWPCalWaterOncorCity of Long BeachBusiness and Systems Analysis:*Lead Subject Matter Expert (SME) workshops focusing on error analysis and documentation coaching.*Facilitate design sessions and act as a liaison between business and technical teams to ensure effective communication.*Validate functional requirements and develop detailed specifications for Credit and Collections.*Propose and validate solution options, participating in the design and testing of selected solutions.*Guide clients in documenting and analyzing current (as-is) and future (to-be) business processes.*Analyze existing processes for potential improvements and provide post go-live end-user support and analysis.Testing:*Lead a team responsible for creating regression test script library collateral for CCB and CCB-MWM.*Propose, design, and develop an internal CCB Community of Interest/Center of Excellence.*Execute various tests including Smoke, Regression, System, System Integration, End-to-End, and User *Acceptance tests.*Assist in evaluating test automation software and conduct Monkey Testing for CCB.*Support defect analysis and resolution and provide testing guidance to client test leads.Environments Management:*Coordinate with environment teams to manage release schedules, conduct smoke testing, and address data needs for multiple test and training environments.*Handle specialized configuration and user access for stand-alone and integrated test environments for CCB and MWM.Training:*Assist in creating end-user online training and reference documentation utilizing a Content Management System.*Develop instructional materials and exercises for training purposes.*Lead a project to select and implement a Learning Management System both internally and for resale to clients.**Five Point Partners acquired by EY -
Sr Qa AnalystPg&E Jan 2011 - Jan 2012Oakland, California, UsTest Lead• Actively engage in functional and technical specification meetings to grasp business requirements and implementation strategies.• Analyze, review, and evaluate user requirements, specifications, and models for testability.• Develop comprehensive test plans and scripts in accordance with IT standards.• Determine the necessary test effort, design specifications, and procedure specifications.• Participate in reviewing test plans created by team members.• Prepare and generate test data to ensure thorough testing of program logic and system flow.• Implement tests at various levels (e.g., functional and system integration tests), execute them, and accurately document the results.• Monitor the resolution progress of test incidents, documenting any deviations from expected results.• Produce concise test summary reports and conduct risk analyses for business client acceptance.Release Management• Attend Operations and Management release meetings to understand the details of upcoming releases.• Manage the assignment of test team scripts and scheduling, supporting release schedules .• Maintain regular communication with supervisors to update them on testing progress, particularly regarding items impacting product delivery. -
Testing ConsultantPg&E May 2010 - Jan 2011Oakland, California, UsLead tester for CC&B v2.3 New Functionality, UAT, ORT and Security/User Profile, Go-Live, and Stabilization• Analyze, review, and assess user requirements, specifications, and models for testability.• Actively participate in functional and technical specification meetings to understand business requirements and implementation approach.• Determine test effort, design specifications, test case specifications, and/or test procedure specifications.• Develop comprehensive test plans and test scripts in accordance with IT standards to ensure thorough testing of the product.• Participate in reviews of colleagues' test plans.• Coordinate with system/network administration to set up the test environment.• Prepare or generate test data to verify program logic and system flow.• Implement tests at all appropriate levels (e.g., functional and system integration tests), execute them, and accurately document/log the results.• Evaluate test outcomes and document deviations from expected results.• Track resolution progress of test incidents.• Create test summary reports and conduct risk analysis for business client acceptance.• Provide consulting expertise for applications and software being tested by other teams.• Regularly update supervisor on testing status, particularly regarding items impacting product delivery. -
Cc&B Solution ArchitectTdk Solutions / 21 Tech Jan 2009 - May 2010San Francisco Public Utility Commission (SFPUC)• CC&B soft table design and configuration• Defect analysis/resolution• Lead business process analsys and design• AMI CC&B soft tables design/configuration and BP design• CC&B SQL reports• 3rd Tier end-user support• Lead CC&B training and documentation.
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Sr. Principal ConsultantOracle 2006 - 2009Austin, Texas, UsSPL/Oracle * Pacific Gas & Electric (PG&E)* Las Vegas Valley Water District (LVVWD)* San Francisco Public Utility Commission (SFPUC) -
Sr.Information Systems AnalystPg&E 1996 - 2006Oakland, California, Us• CCB 1.5 requirements, solution design, training design & delivery• CorDaptix Training Design & Delivery• Billing• Meter Reading• Credit & Collections• Contact Center• Front Office & Payments• On-Call Storm Room Lineman Support
Kimberly Burton Skills
Kimberly Burton Education Details
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The University Of Arizona Global CampusOrganizational Behavior Studies
Frequently Asked Questions about Kimberly Burton
What company does Kimberly Burton work for?
Kimberly Burton works for Utility Solutions Partners
What is Kimberly Burton's role at the current company?
Kimberly Burton's current role is Business and Systems Analyst.
What is Kimberly Burton's email address?
Kimberly Burton's email address is bu****@****lay.com
What schools did Kimberly Burton attend?
Kimberly Burton attended The University Of Arizona Global Campus.
What skills is Kimberly Burton known for?
Kimberly Burton has skills like Requirements Analysis, Business Analysis, Business Process, Testing, Sdlc, Integration, User Acceptance Testing, Business Process Improvement, Systems Analysis, Business Requirements, Oracle, Cc&b.
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