Kimberly Liou Email & Phone Number

• Successfully transitioned from Associate Manager to Manager, demonstrating exceptional leadership and expertise in publishing operations.• Effectively supervise and mentor Publishing Operation Coordinator, ensuring meticulous attention to detail and maintaining high accuracy in daily tasks.• Facilitate seamless communication and collaboration between internal departments and Penguin Random House, the distributor warehouse, for efficient scheduling, error correction, and purchase order management.

• Promoted from Assistant Manager, actively driving the implementation of diverse projects within Agile and Oracle frameworks, encompassing comics, collections, custom items, and marketing materials.• Demonstrated exceptional organizational skills in managing the daily maintenance of existing titles, ensuring precise data accuracy and meeting critical deadlines.• Collaborated closely with the Associate Manager of Publishing Inventory Operations, streamlining shipments and warehouse receivables management within our systems.• Orchestrated seamless execution of weekly purchase orders for vendors, working in tandem with the Associate Manager of Publishing Logistics.

• Served as a vital link between Publishing Data Analysis and overall operations, contributing to enhanced efficiency, accuracy, and quality under the guidance of the Director of Publishing Operations.• Proactively identified and resolved IT-related issues, ensuring optimal system performance and surpassing organizational expectations.• Exercised exceptional leadership and problem-solving abilities in managing a team of Publishing Coordinators, effectively addressing challenges within their daily workflow.• Collaborated with the logistics team to streamline inventory management and generate accurate purchase orders for a network of printers.• Ensured meticulous accuracy in project and purchase order estimates, enabling comprehensive tracking of the company's financial gains and losses.• Played a pivotal role as a liaison for the sales, print production, editorial, and marketing teams, contributing to successful company development events and reinforcing developmental standards.

• Collaborated closely with the Publishing Operations Manager in creating an extensive range of printed goods, leveraging Oracle, SharePoint, and Agile to meticulously track and manage assets such as comics, soft covers, hard covers, posters, postcards, lithographs, and marketing items.• Maintained comprehensive catalogs, cross-references, and classifications for various comic characters and publishing families within the systems, ensuring seamless accessibility and accurate information.• Provided essential support as a liaison between multiple departments, including Sales, Editorial, Marketing, Finance, and Special Projects, actively accommodating change requests that impacted monthly margins and strategic goals.• Streamlined processes by generating and distributing a wide array of reports for Editorial, Sales, Marketing, Production, and Legal teams, minimizing duplication of work, enhancing organization, and significantly improving project speed.• Assumed responsibility for meticulous review of weekly comic covers, upholding stringent standards for titles, characters, ratings, UPC, price, retailer information, and layout, ensuring flawless execution.

Us

• Guided the production for nearly 200 titles annually from initial quote request to proofing, printing, scheduling, production, and final product delivery with both the clients and our oversea team.• Managed 25+ accounts and multiple projects for clients including, but not limited to: Kaplan Publishing / SOHO Publishing / Quirk Books / Evan Moor Educational Publishers / University of New Mexico/ Mud Puddle Inc / Downtown Bookworks / Dynamite Entertainment. • Lead day-to-day communication with clients and our departments to ensure accuracy of projects.• Processed proper documentation such as order confirmations, purchase orders and shipping instructions on time and in full.