-Provided leadership to create a new global Customer Reference Program with direct, attributable impact on revenue pipeline. Program was responsible for $4M in FY2024.-Implemented a repeatable and scalable program around creating customer spotlightsfor the web and sales calls.- Generated 4x customer speaking slots and content for external and internal events.- Established strong relationships with internal stakeholders and provided criticalreporting capabilities on Customer marketing impact.- Built vital customer relationships to help fulfill global reference requests.

Managing key customer reference relationships for Mandiant and Google Cloud Security. Focused on empowering customers to easily share their success and how Mandiant has protected them.

Responsible for global customer marketing for Mandiant's incredibly sensitive customer base. Focused on driving value for high-touch customer relationships for both the customer and Mandiant. Sourced customers for speaking opportunities for analysts, sales opportunities, events and podcasts. Managed the creation of customer case studies and videos with internal sales, product, customers and creative agency.- Customer program supported Mandiant earning Market Leader Security Company of the Year 2022 by Global InfoSec awards-Drove a 300% increase in customer reviews YoY on Gartner Peer insights in 2021 and 2022

Established the GitLab Customer Advisory Board and created the Customer Reference Program on a global scale from scratch. Vetted qualified customers to speak on our behalf for analyst reports, conference speaking sessions and media opportunities. Built valuable relationships with customers to contribute to customer retention and new customer attraction. Responsible for end-to-end creation and publication of GitLab customer stories.

I am responsible for turning great content into EXCELLENT content. I nurture bloggers and help turn them into blogging geniuses. I SEO optimize content and help social ambassadors share content across their networks. I add sparkle and pizazz-- just like a fairy!

I am responsible for optimizing and reviewing blog posts for the IT Experts Community and HP Software. I build relationships with bloggers and help them maximize their potential in the blogosphere.