Kimberly Dyer Email & Phone Number

Austin, Texas, United States

• Managed project to updated FrameMaker templates to match brand standards and improve readability for users
• Collaborated with team member to design white paper templates in Word to match company brand standards
• Initiated project to connect FrameMaker to a Content Management System (CMS) to enable single-source documentation to reduce writing time and improve consistency of document voice across writers
• Communicated with Subject Matter Experts (SMEs) to manage knowledge bases containing standard operating procedures (SOPs), navigation guides, reference documents, and technical documentation
• Followed internal style guide and compliance requirements
• Maintained document knowledge base via SharePoint

Cypress, Texas, United States

• Managed campus-wide dyslexia compliance training for 300+ educators and staff
• Collaborated across departments to develop process flow documentation for new process required by changing state regulations
• Oversaw dyslexia testing and accommodations to keep campus in compliance with state laws
• Created informational databases and FAQs for parents via learning management system

Cypress, TX

• Mentored and trained new teachers to ensure their success on the team and campus
• Coordinated lessons across team of eight by authoring weekly process documentation
• Managed long-term projects by setting goals and deadlines, broken into milestones to meet deadlines
• Authored and maintained help guides to show learners and educators how to access online materials

Cypress, Texas, United States

• Facilitated change management for team of eight in use of new technology in the classroom by creating templates and procedures within the new Learning Management System (LMS)
• Achieved all-time highest test scores in the district by leading the team in the use of new state standards and curriculum using data-driven practices

Kingwood, TX

• Wrote multiple grants that brought in $11k for new technology and STEM materials
• Developed and launched a STEM program and maker space that included a 3D printer, coding classes, and basic robotics—increased library usage by over 108%
• Authored user guides on how to access databases and use the 3D printer
• Provided technical support for users in person and online via chat

Kingwood, TX

- Provided technical support for users in person and online- Wrote content via weekly blog and various social media platforms

Houston, TX

- Wrote a Project Analysis Report over completed project- Assigned descriptive metadata in Dublin Core using ContentDM

Master Of Science - Ms, Information Systems

Master Of Science - Ms, Library & Information Science

Bachelor Of Arts - Ba, English

Certificate, Professional Technical Writing

The course required multiple hands-on projects, including multiple group projects. The material covered the following technical writing.