Kimberly Dyer Email & Phone Number

Austin, Texas, United States

• Managed project to updated FrameMaker templates to match brand standards and improve readability for users• Collaborated with team member to design white paper templates in Word to match company brand standards• Initiated project to connect FrameMaker to a Content Management System (CMS) to enable single-source documentation to reduce writing time and improve consistency of document voice across writers• Communicated with Subject Matter Experts (SMEs) to manage knowledge bases containing standard operating procedures (SOPs), navigation guides, reference documents, and technical documentation• Followed internal style guide and compliance requirements• Maintained document knowledge base via SharePoint• Published documents to internal landing pages using HTML, CSS, and JavaScript• Collaborated with technical editors to ensure documentation met compliance standards• Managed multiple project deadlines and met each deadline

Cypress, Texas, United States

• Managed campus-wide dyslexia compliance training for 300+ educators and staff• Collaborated across departments to develop process flow documentation for new process required by changing state regulations• Oversaw dyslexia testing and accommodations to keep campus in compliance with state laws• Created informational databases and FAQs for parents via learning management system

Cypress, Tx

• Mentored and trained new teachers to ensure their success on the team and campus• Coordinated lessons across team of eight by authoring weekly process documentation• Managed long-term projects by setting goals and deadlines, broken into milestones to meet deadlines• Authored and maintained help guides to show learners and educators how to access online materials

Cypress, Texas, United States

• Facilitated change management for team of eight in use of new technology in the classroom by creating templates and procedures within the new Learning Management System (LMS)• Achieved all-time highest test scores in the district by leading the team in the use of new state standards and curriculum using data-driven practices

Kingwood, Tx

• Wrote multiple grants that brought in $11k for new technology and STEM materials• Developed and launched a STEM program and maker space that included a 3D printer, coding classes, and basic robotics—increased library usage by over 108%• Authored user guides on how to access databases and use the 3D printer• Provided technical support for users in person and online via chat

Kingwood, Tx

- Provided technical support for users in person and online- Wrote content via weekly blog and various social media platforms

Houston, Tx

- Wrote a Project Analysis Report over completed project- Assigned descriptive metadata in Dublin Core using ContentDM

Master Of Science - Ms, Information Systems

Master Of Science - Ms, Library & Information Science

Bachelor Of Arts - Ba, English

Certificate, Professional Technical Writing

The course required multiple hands-on projects, including multiple group projects. The material covered the following technical writing.