Hollis Cobb is dedicated to streamlining the processes that maximize our clients' opportunities and ensure their revenue cycle success.

Gragil Associates, Inc. is a full service accounts receivable management firm which specializes in Healthcare Receivables. Gragil Associates is a leader in revenue cycle management for some of the World’s best Hospitals and Physicians across the Northeast.

A privately-held consulting management organization• Assist above two gentlemen with varying project work, vendor management, and confidential administrative duties• In-house contact for all HR and IT related items; act as liaison with external vendors

Responsible for developing, implementing, and coordinating policies & programs covering all aspects of the HR function for 125 person organization. Some examples of accomplishments include:• Professional in Human Resources (PHR) Certified• Member of TNCI's Senior Executive Team• Departmental Management – including managing HR staff, creating/tracking HR dept. budget• Employee Relations – including conducting & managing investigations into allegations such as sexual harassment and discrimination. Successfully brought complaints to a close with zero instances of legal escalation.• Compensation Planning – participated in and utilized job surveys through The Survey Group, managed profit-sharing program.• Organizational Development – restructured policies, benefits, payroll, and recruiting to accommodate for the restructuring of the company from a standard 8a-5p business model to a 24x7 operation.• Recruiting – managed process based on the needs of the position including direct hires, referrals, promoting from within, & negotiating with agencies.• Onboarding – created & implemented a new hire orientation process that started a week before the employee began, continued into their first month with the organization and emphasized bringing a comfort level to the new hire.• Performance Management – revamped process to a more user-friendly system based on management feedback.• Employee Training & Development – examples include non-harassment & how to interview as well as technical training such as new phone system, new online timecard and benefits system, etc.• Benefit Management & Administration – in partnership with our corporate office, worked annually with an external broker to review and revise our benefit offerings, conducted group as well as one-on-one meetings with all employees to review.• Payroll & HRIS Management – processed a bi-weekly payroll through ADP, utilized same to track pertinent HR information for all employees.

A privately-held business telecommunications hardware provider – union shop (Local 103)Progressively grown within the company through various Administrative, Office Management, and Operational roles.• On-site Administrative and Human Resources support for branch office o Managed administrative staff• Designed, planned and conducted on-site customer training classes for their employee base post-installation• Assisted sales department with out-of-state industry trade show efforts including scheduling, preparation, and on site booth support• Provided operations support as needed, including staging equipment for technicians, answering customer inquiries, etc.