• Provide administrative support to Human Resources department.• Facilitate New Hire Orientation for 15-30 agents on a bi-weekly basis.• Act as a first level support for new hire related functions and questions. -Work with IT Dept. to ensure new hires received proper network and job related application access in a timely manner. - Collect new hire documentation and provided to Corporate HR for employee’s personnel file• Facilitate new hire and annual enrollment benefit meetings.• Maintained HRIS changes in PeopleSoft including structure changes, promotions and terminations.• Managed the termination process. -Worked with management team and HR Director to ensure all termination paperwork was completed in a timely manner. -Conduct exit interviews and provide feedback to HR Director. -Provide or mail exiting paperwork with terminated employee. -Provided Corporate HR with termination paperwork for employee’s personnel.• Compiled weekly and monthly reports from HRIS to support the business.• Act as the driving force for the Employee Fun Committee by facilitating meeting, communicating initiatives and maintaining the monthly budget.• Assist with organizing and executing recruiting hiring events.• Offer consistent payroll disbursement and accurate record keeping of referral bonus on a bi-weekly basis.• Focused on overall new hire experience by designing new employee onboarding packets and welcoming gifts.

• Provided administrative support to Human Resources, Benefits and Payroll departments. • Played a key role as part of a team that selected and fully implemented a new HRIS (UltiPro). ➢ Compiling information for data imports ➢ Worked with HR Director and recruiting to designed and managed the onboarding process. ➢ Help roll out training information to the retail management team• Conducted pre-employment background checks and drug screens through ADP and HireRight.• Maintained all HRIS changes including terminations, job/salary changes and new hire information.• Built and distribute weekly and monthly reports using data from HRIS such as employee turnover, headcount and new hires.• Acted as a main point of contact for all new hire related functions and questions. ➢ Assisted with new hire benefit enrollment and answer all benefit related questions ➢ Collected all new hire paperwork from retail stores and ensure proper completion ➢ Worked closely with IT to ensure all new hires receive proper access to network and other databases• Maintained 1200+ employee files in compliance with government regulations while managing HR Database.• Created pay batches for 100+ expense report reimbursements for bi-weekly payroll

• Played key role in design/ launch/ maintenance of employee on-boarding process featuring timed interviews with new hires and feedback to management team enhancing new employee experience impacting retention metrics. - Participated in continuous improvement process to understand business needs and shortcoming of existing process.  - Designed and managed the onboarding process focusing on new employee support and overall experience. • Coordinated set up of employee surveys improving corporate culture feedback process.  - Collected and compiled survey results documenting information to share with Leadership Team. • Processed information through Taleo Applicant Tracking System generating candidate background check and drug screen through First Advantage.• Entered new hire information into ADP/HRIS generating offer letter and new hire packets. • Developed and executed charitable giving and community service initiatives.- Managed annual plan for committee events presenting to Director of HR for approval.- Managed financial aspects of committee fundraising and distribution of funds to charities including one-time events and annual United Way campaign. • Participated in ISO 9001:2008 audit preparation and facilitation for 2 locations. • Built monthly turnover reports using data from HRIS. - Developed methods for reporting headcount and turnover statistics globally including India, Europe, Japan and United Kingdom. • Updated and maintained organizational charts on quarterly basis sharing information with company President. • Facilitated new hire orientation for new employees.• Composed communication material and circulated to 250+ employees. • Maintained 400+ employee files while managing HR Database.• Prepared Oracle purchase orders and check requests for all HR Department purchases.• Prepared anniversary and service awards for 400+ employees. • Processed educational assistance forms in conjunction with payroll tracking.

• Managed and maintained copy center with 2 commercial copiers, mailroom, and shipping/ receiving ensuring customer expectations and deadlines met.• Sorted and delivered all incoming USPS mail for 300+ employees. • Established rapport with the Marketing and HR departments ensuring deadlines were met for print and mailing projects.• Managed 400 incoming and outgoing shipments daily.• Processed and logged monthly shipment reports in TracSolutions ensuring accurate and timely records.• Provided training to Ikon floating staff regarding workflow and machine operations.• Managed quarterly billing and monthly manager reports notifying Ikon Accounting of services provided to accurately bill client .

• Supported the Ikon Managed Services during implementation providing coverage for absences and scheduled vacations.• Executed large volume copy orders based on customer specifications.• Performed basic maintenance on copy machines such as filling toner, paper supply and general upkeep.• Assisted in the fast paced production of legal proposals and other legal projects including printing and binding maintaining confidentiality. • Sorted and delivered mail to appropriate recipient within the business.

• Trained and developed staff of 4+ on effective selling techniques increasing cosmetic sales.• Managed cosmetic inventory and re-ordered products on a bi-weekly basis.• Executed and maintained department planograms ensuring proper merchandising creating attractive merchandise displays to reflect season and promotional products.• Attended beauty and cosmetic seminars improving product knowledge to consult with customer on product selection.