- Conducted IT security audits for systems access provisioning within the Enterprise Information Protection (EIP) department.

- Reviewed RFPs proposed by different print management companies, negotiated contract details to secure a favorable deal- Managed a team of contractors during the two-factor authentication implementation- Implemented new process to ensure compliance on all hospital laptops- Created and maintained policies and procedures to ensure an accurate inventory of IT assets, including cost, location, assignment, and configuration- Generated reports from several databases using SQL- Set-up multiple relational databases to facilitate with reporting- Analyzed data from missed SLAs, inventory and ticket trending- Ensured prompt, safe, legal, and secure disposal of surplus equipment- Assisted in an organization wide upgrade of workstations during the EPIC implementation across all (5) hospitals

- Provided instruction to students in the Computer Networking major (classes: Exchange Server, Windows Professional, Active Directory, Security, Visual Basic)

- Provided assistance to instructors with IVS technology

- Provided instruction to students in the Information Technology major (classes: Hardware and Software, Networking, Database Design, Visual Basic, System Design, Active Directory, HTML, Database Design)

- Developed procedures in WordForge and assisting with presentations for training on accounts and the relevant areas of expertise to achieve faster and more reliable technical solutions to our clients - Supported several major manufacturers and health care providers with Level 1 technical assistance as either first call resolution or review, before ticketing issues for escalation and then resolution at higher levels within PerotSystems or the clients own resources - Used OPAS/Remedy software and WordForge to route and solve issues in a timely manner and with accuracy - Worked with team members on all issues to ensure the client is satisfied and PerotSystems meets service level agreements with our clients

- Set up the basic network for the sales department and management- Supported all departments with all computer related assistance- Communicated with clients during the sale of generic and brand pharmaceuticals- Obtained all license information from all states to facilitate the sale of pharmaceuticals to that state

- Reported directly to the VP of Purchasing- Managed all quotes for the packaging department- Prepared purchase orders and requests for quotes- Processed change orders- Communicated with vendors about conflicts or questions on price and specifications

- Reported directly to the VP of Purchasing- Assisted with vendor relations- Arranged expedited shipments to various pharmaceutical distributors around the nation- Assisted six (6) buyers on special projects while focusing on cost reduction initiatives and process improvement- Worked closely with the AP and AR departments to resolve any problems with invoices or purchase orders- Processed all purchase orders for purchasing department- Manage all procurement files to ensure they meet all certifications required by the government and all customers