Kimberly Boyd Email & Phone Number

Rogers, Ar, Us

Orlando, Florida Area

As the general manager, many of my duties as the HR + Development Manager and Office Manager have remained the same, but with a higher level of expectation and success. Other responsibilities include:-Determining and completing internal system audits-Evaluating team communication and collaboration to improve systems and teamwork-Update CRM and inventory tracking systems as new products and services are launched.-Effectively communicate internal company updates via email/chat… Show more As the general manager, many of my duties as the HR + Development Manager and Office Manager have remained the same, but with a higher level of expectation and success. Other responsibilities include:-Determining and completing internal system audits-Evaluating team communication and collaboration to improve systems and teamwork-Update CRM and inventory tracking systems as new products and services are launched.-Effectively communicate internal company updates via email/chat, virutal team meetings, and periodic internal newsletters.-Continue to support owners by completing assigned projects effectively and with a quick turnaround.-Evaluating client offboarding surveys to determine internal areas of improvement and offering suggestions to owner. Show less

Orlando, Florida Area

During my time in this position, I took on several new roles:-Assist the owner directly during the hiring process by creating job descriptions, reviewing resumes and pre-qualifying applicants -Created and implemented employee on and offboarding procedures-Alongside the owner, developed a successful new hire training program-Facilitate virtual training sessions for new hires including CRM system, intranet site, customer service expectations, etc.-Facilitate ongoing virtual… Show more During my time in this position, I took on several new roles:-Assist the owner directly during the hiring process by creating job descriptions, reviewing resumes and pre-qualifying applicants -Created and implemented employee on and offboarding procedures-Alongside the owner, developed a successful new hire training program-Facilitate virtual training sessions for new hires including CRM system, intranet site, customer service expectations, etc.-Facilitate ongoing virtual training and development sessions for employees-Developed a successful internship program-Solely responsible for client billing and account reconciliation across all divisions of the company-Tracking and reporting monthly revenue for all divisions of the company-Provide internal support for employees-Responsible for tracking employee benefits Show less

Orlando, Florida Area

As the office manager, I was responsible for the daily oversight of our event facility including:-Maintaining an organized and stocked office -General upkeep of the facility and scheduling maintenance/cleaning services-Creating employee schedules and general oversight of the weekly events and meetings-Assist in reaching company sales goals (creating proposals, meeting with prospective clients, closing sales, and upselling booked clients)-Work closely with clients, vendors… Show more As the office manager, I was responsible for the daily oversight of our event facility including:-Maintaining an organized and stocked office -General upkeep of the facility and scheduling maintenance/cleaning services-Creating employee schedules and general oversight of the weekly events and meetings-Assist in reaching company sales goals (creating proposals, meeting with prospective clients, closing sales, and upselling booked clients)-Work closely with clients, vendors, and internal team members to maintain accurate client records-Act as an event day liaison by greeting clients and vendors, answer questions as they arose, and oversee the event setup processOther activities I engaged in as the office manager:-Researching and implementing a new CRM software (increased sales and streamlined the client management process internally)-Worked closely with the owner to create an intranet site. Documented policies and procedures and created an internal database of frequently asked questions, packages, and resources for team members. Show less

As an intern, I was responsible for:-Creating visually appealing and informative blog posts-Completing weekly audits and submitting them directy to the owner-Maintaing an organized database of vendor partners and client contact info-Provide day-of assistance to the lead event planner (including event setup/breakdown, communicating with the client throughout the day, providing ceremony coordination services, and maintaining the flow of the event)-Effectively communicate with… Show more As an intern, I was responsible for:-Creating visually appealing and informative blog posts-Completing weekly audits and submitting them directy to the owner-Maintaing an organized database of vendor partners and client contact info-Provide day-of assistance to the lead event planner (including event setup/breakdown, communicating with the client throughout the day, providing ceremony coordination services, and maintaining the flow of the event)-Effectively communicate with clients via phone, email, and mail-Provide accurate day-of timelines to clients and vendor partners and provide timely updates as needed-Improve brand awareness by connecting with local vendors Show less

Professional Human Resource Essentials Program | Certificate, Human Resources Management/Personnel Administration, General

The SHRM Essentials of Human Resource Management Certificate is an introductory course offering a comprehensive overview of the human.

Bachelor Of Science (B.S.), Event Management