Kim Burns work email
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Kim Burns personal email
Proven marketing professional, technology mentor and change agent with deep multi-channel expertise across multiple industries in B2B and B2C marketing.Innovative thinker with an uncanny sense of technology trends that are important to marketers, sales and business leaders. Always willing to dig deep into the mountains of data, as patterns evolve to reveal the truth of our prospects' behaviors and sentiments, leading us from what's now to what's next.Using that data to inform how we design, build, and deliver the experiences (virtual and H2H) our clients deserve and expect is the golden ring. It's also how we ultimately reduce CAC, by increasing retention while building lifelong brand relationships.Expertise: Marketing Automation | Customer Relationship Management (CRM) | Sales Operations | Social Monitoring and Listening | Event Design and Production | Demand Generation | UX/UI | SEO/SEM | Branding | Multi-Touch Attribution | Analytics | Agency and Partner Management | Intranet & Collaboration | CRO | Mobile Marketing (SMS) | GDPR | Customer AdvocateApplications/Platforms: Salesforce | Marketing Cloud (Pardot) | Total Expert | Marketo | Vidyard | Mortgage Coach | Craft CMS | Jungo | Hombot | Birdeye | Sprinklr | Asana
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ProducerKimbu ProductionsTampa, Fl, Us
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Branch Marketing ManagerCrosscountry Mortgage, Llc Aug 2022 - PresentCleveland, Ohio, UsStrategic Branch Lead for Revenue Ops, CRM and Database Management, Brand Reputation, Customer Satisfaction, Sales Enablement, Market Planning, Affinity and Channel Partner Communications. -
Branch MarketingGuaranteed Rate Sep 2020 - Aug 2022Chicago, Il, UsBranch marketing, sales enablement, pipeline management, marketing opps, CRM and Database Management, Brand Reputation -
Senior Director Global Digital StrategySyniverse Oct 2014 - Nov 2018Tampa, Florida, UsLed the integrated global digital marketing strategy with focus on storytelling, the user journey and a personalized experience across all screens and devices. Data science evangelist. Campaign and demand generation leader. Mobile marketing expert. -
Senior Director Global Digital & Marketing Strategy, Enterprise & Intelligence SolutionsSyniverse Jan 2014 - Oct 2014Tampa, Florida, UsLed marketing strategy and execution: digital, mobile, content, demand generation, events, thought leadership, social, and brand experience for the enterprise audience.- Developed inaugural webinar program, including technology sourcing, delivering 28% increase in contact discovery and creating evergreen content pipeline.- Managed design and content of enterprise focused microsite - Mobile4Brands- Created and executed social media strategy across 5 platforms, generating over 1m brand impressions for niche audience- Developed event marketing strategy, executing 17 new events and generating TOFU net new leads
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Senior Director Global Events & Digital StrategySyniverse 2009 - 2014Tampa, Florida, UsDirected strategy and managed staff support to increase brand awareness and reinforce employee and customer relationships through event sponsorships, custom conferences, corporate speakers' bureau, trade shows, e-marketing, digital marketing, technologies related to mobile marketing and corporate web properties.- Developed technical requirements, mini-platform and launched mobile marketing strategy and tactics to increase engagement at global corporate events- Led integrated teams on design, content structure and logistics execution for Global Sales Conferences, achieving exceptionally high ratings in comparison to industry standards- Managed technology, content plan and structure and design of multiple corporate websites and employee Intranet- Core integration team lead for digital and events in support of multiple global acquisitions
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Senior Manager Events & Web MarketingSyniverse May 2007 - Nov 2009Tampa, Florida, UsResponsible for global events marketing strategic direction, planning and execution; global web and digital marketing (Intranet & Public), including content management system, site designs, SEO and SEM.
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Manager Events & Web MarketingSyniverse Dec 2006 - May 2007Tampa, Florida, UsManage planning and execution of global events, employee meetings, trade shows & conferences. Executed web marketing initiatives in support of global brand strategy. Responsible for technology supporting Intranet
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Marketing Communications AdministratorSyniverse Jan 2006 - Dec 2006Tampa, Florida, UsPublic web site functionality, e-newsletter design and production, SEO. Annual customer conference planning and execution. Sponsorships and speakers' bureau strategy and execution.
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Relationship Marketing AdministratorSyniverse Jan 2000 - Jan 2006Tampa, Florida, UsManage and execute strategy related to tradeshows, customer conferences, Users' Groups, branded promotional items, speakers' bureau.
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Resource Management AdministratorVerizon Wireless World Feb 1999 - Jan 2000New Milford, Nj, UsFormerly GTE Wireless: Call Center coaching, monitoring productivity management and reporting. Reduced call waiting time by 12% for my two teams. Improved retention for VIP group by 18%.#customeradvocate #customerservice #callcentermanagement
Kim Burns Skills
Kim Burns Education Details
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Eastern Kentucky UniversityJournalism
Frequently Asked Questions about Kim Burns
What company does Kim Burns work for?
Kim Burns works for Kimbu Productions
What is Kim Burns's role at the current company?
Kim Burns's current role is Producer.
What is Kim Burns's email address?
Kim Burns's email address is ki****@****rse.com
What schools did Kim Burns attend?
Kim Burns attended Eastern Kentucky University.
What skills is Kim Burns known for?
Kim Burns has skills like Product Marketing, Direct Marketing, Customer Experience, Social Media, Strategic Partnerships, B2b, Online Marketing, Digital Strategy, Content Management, Influence Others, User Experience, Relationship Marketing.
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