Kimberly Schmidt Email & Phone Number

West Palm Beach, Fl, Us

West Palm Beach, Fl, Us

Remote

- Collect sensitive, confidential data and documents from over 90+ stakeholders weekly, ensuring 100% document accuracy.- Review and audit confidential company documents (including profit and loss statements and balance sheets) for compliance with GSA document standards.- Provide responsive communication to stakeholders through regular engagement via email, telephone calls, Zoom, and Microsoft Teams improving response time by 20%.. - Proactively encourage clients to maintain document submission timelines, provided constructive feedback, and facilitated updates for enhanced collaboration.- Apply meticulous attention to detail in reviewing over 50 documents per client, guaranteeing the accuracy of confidential business documents for the purpose of securing GSA-approved government contracts.

Remote

- Led comprehensive compensation benchmarking initiatives, analyzing market and peer group data to inform salary structure which resulted in facilitating the hire of 3 qualified psychologists.- Utilized Indeed to conduct detailed benchmarking analyses, ensuring competitiveness in a rapidly evolving market. - Managed end-to-end bi-weekly payroll processing using SimplePractice payroll reports, ensuring accurate and timely disbursement of salaries. Compiled and analyzed payroll data, resolved discrepancies, and collaborated with the Gusto platform to streamline the payroll submission process.- Managed the onboarding process for 3+ new hires, overseeing I-9 identity verification and employment documentation. Updated Gusto with precise salary and grade adjustments for 8 psychologists and 2 administrative staff, ensuring accurate and compliant compensation processing.- Developed and implemented a streamlined system for tracking employee vacation and sick time using Google Forms. Managed the compilation of adjusted totals and seamlessly uploaded the data to each employee's Gusto profile, ensuring accurate and efficient management of time-off records within our compensation framework.- Sourced and attracted 8 qualified psychologists utilizing platforms such as Indeed and LinkedIn, contributing to the strategic growth and talent acquisition efforts.- Developed a comprehensive PowerPoint presentation for new hire orientation, delivering crucial insights into human resource policies, company procedures, and regulatory compliance based on the employee manual.- Implemented a bi-monthly revision schedule for the employee manual, ensuring compliance with FLSA, DOL, state, and local laws. Updated state work posters and added policies as required by management.- Managed a Google database of personnel files, meticulously labeling and routinely purging duplicate records to maintain an organized and compliant records system, meeting management's standards.

Remote

- Strategic Communication: Effectively communicated duties, responsibilities, benefits, and compensation details to new hires, ensuring a clear understanding of the compensation structure.- Performance Evaluation: Conducted quarterly and annual performance reviews for up to 12 direct reports, leveraging analytical skills to assess performance against key indicators.- Position Analysis and Job Descriptions: Analyzed and evaluated positions within departments to create comprehensive job descriptions, ensuring accurate classification and alignment with compensation standards.- Policy Development: Utilized technical writing skills to develop standard operating procedures for the department, demonstrating the ability to create and implement effective policies.- Talent Acquisition: Spearheaded recruitment efforts, interviewing and hiring 15+ qualified job applicants, showcasing the ability to identify and acquire talent.- Employee Termination and Compliance: Executed terminations with proper documentation, adhering to employment and labor laws, demonstrating a commitment to legal compliance in personnel matters.- Performance Metrics and KPIs: Evaluated employee performance using key performance indicators (KPIs), contributing to enhanced student engagement, departmental operations, and lead generation.- Record Keeping: Maintained digital employee files, benefits records, and attendance records, ensuring confidentiality and compliance with data protection regulations.- Succession Management: Utilized succession management strategies to ensure a continuous pool of qualified candidates by reviewing candidate information captured in Zoho Recruit.- New Hire Onboarding: Implemented and conducted new hire orientation sessions using self-prepared PowerPoint presentations, educating employees on human resource policies, company procedures, and regulations.

Remote

- Efficiency Enhancement: Successfully purged a backlog of 300+ Agorapulse social media responses within a week, demonstrating a high level of efficiency in handling tasks.- Problem Resolution: Spearheaded a 24-hour resolution time frame, amicably resolving 85% of irate customer complaints, showcasing strong problem-solving skills.- Process Optimization: Created and implemented a schedule to ensure all social media responses were answered within a 24-hour period, optimizing processes for improved customer engagement.- Customer Satisfaction: Achieved a high rate of customer satisfaction through prompt resolution and effective communication strategies.- Time Management: Demonstrated effective time management by adhering to a tight schedule for response times, showcasing the ability to meet deadlines and handle tasks efficiently.- Communication Skills: Effectively communicated with customers to address concerns and provide timely resolutions, highlighting strong interpersonal and communication skills.