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Highlights:--Produce and manage documentation throughout the Software Development Life Cycle (SDLC) while using Agile methodology.--Produce clear, concise end-user documentation by working from requirements, specifications, and interviewing subject matter experts.--Excellent project management skills.--TS/SCI Security clearance (inactive).Specialties: (SOFTWARE) Jira, Confluence, Github, Adobe Technical Communication Suite (specifically FrameMaker, RoboHelp, and Capitivate), WebWorks ePublisher Pro, Adobe Acrobat, Subversion, SharePoint, Rally, Snagit, Microsoft Excel, PowerPoint, Microsoft Word, Visio, Visual SourceSafe, WinZip(OPERATING SYSTEMS) MS Windows 95, 98, 2000, XP, Windows 7(LANGUAGES) HTML, XHTML(TRAINING) Intro to App Building with Salesforce -- June 2017; Kanban: Productivity & Efficiency for Agile Lean -- November 2015; Introduction to XHTML and CSS -- December 2011; Information Mapping – June 2003
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Technical WriterEnbridgeRaleigh, Nc, Us -
Senior Technical Content DeveloperCloudbees Feb 2022 - PresentSan Jose, California, Us -
Senior Technical WriterPeoplefluent Apr 2012 - Feb 2022Waltham, Ma, UsWrote and edited content for HR software applications in an Agile environment. Estimated tasks, efforts, and resource requirements. Worked with project and documentation managers in setting appropriate schedules, tasks, and quality guidelines of the project.Monitored project status and reported progress to project and documentation managers.Used FrameMaker 2020 and RoboHelp 2020 to produce and publish online help, release notes, and user guides for administrators and end users.Used Jira to plan and track documentation projects.Reviewed internal documentation written by developers for style, grammar, and spelling.Maintained document library on customer community portal. -
Senior Technical WriterAt&T Government Services Aug 2011 - May 2012Wrote technical specifications, reports, brochures, and/or manuals for internal documentation, customer reference, or publications. Analyzed technical literature, wrote descriptive copy, and verified documentation. Researched and developed Electronic Technical Manuals (ETM) and Technical Data Packets (TDP).
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Technical Writer/Editor IiiL-3 Communications Jan 2009 - Jul 2011New York, Ny, UsWrote and edited end-user documentation for a military software development project using FrameMaker 9, Microsoft Word, and Adobe Acrobat 9. Created user guides, online help, templates, and other technical documents as needed. Maintained documentation for version control using Sharepoint. Also performed QA testing on software applications and wrote test cases and test reports. -
Technical Writer IiiBlackbaud May 2005 - Jan 2009Charleston, South Carolina, UsPlanned, wrote, and edited end-user documentation for software products using FrameMaker 7.1 (structured), WebWorks ePublisher Pro, and Adobe Acrobat 7. Created user-guides, online help, and system administration guides. Created documentation in both Waterfall and Agile development environments. -
Technical WriterItron Jun 2006 - Aug 2006Liberty Lake, Washington, UsTwo month contract where I edited and updated technical training manuals using FrameMaker 7.1 and Adobe Acrobat 7. -
Technical Writer IiiScientific Research Corporation Sep 2004 - May 2005Atlanta, Ga, UsPlanned, wrote, and edited technical documentation for Marine Corp project according to SG-1A Style Guide. Wrote the documentation using FrameMaker 7.1. -
Technical WriterResource Consultants Inc. (Rci) Jun 2004 - Sep 2004Wrote and edited technical/scientific documentation and marketing materials using PageMaker, Adobe Photoshop, and Microsoft Word.
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Technical WriterItron Dec 2000 - Jun 2004Liberty Lake, Washington, UsWrote and edited user guides, system administration guides, online help, and other documentation for software products using FrameMaker, Adobe Photoshop, and Robohelp. -
Technical WriterElection Systems & Software Dec 1999 - Dec 2000Omaha, Ne, UsWrote and edited user guides, training workbooks, online help, software packaging, and other documentation and related materials for voter registration software. -
Technical Writer/ConsultantToone, Paper, & Screen (Tps) Jan 1999 - Dec 1999Worked as a contractor at local software companies providing technical writing services.NortelResearch Triangle Park, NCJanurary 1999 - October 1999Used FrameMaker to build and release single and multi-volume documents in accordance with ISO standards. Inspected and verified documentation before release.------------------------------------------ClarifyCary, NCOctober 1999 to December 1999Wrote end-user manuals and online help documentation for software products using RoboHelp.
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Human Resources AdministratorHealthmatics Oct 1996 - Oct 1998Assisted in recruiting and benefits administration. Edited quarterly newsletter and managed HR Intranet page using FrontPage.
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News Desk InternMontgomery Community Television, Inc Feb 1996 - Jul 1996Edited videotape and wrote scripts for daily newscast.
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Department Of Dining ServicesUniversity Of Maryland Nov 1993 - Nov 1995College Park, Md, UsWrite and edit the departmental newsletter "The Vine News." -
Public Relations InternBlack Entertainment Television (Bet) Jan 1995 - May 1995Wrote press releases for media distribution. Wrote bios about on-air talent and
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ProducerWmuc-Fm, University Of Maryland Sep 1994 - Dec 1994Producer (3-6 p.m. Monday shift)Planned and prepared rundown of news stories for broadcast. Assigned stories to student reporters.
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InternWzfx 99.1 Fm Jun 1993 - Aug 1993Organized scripts and wrote stories for morning broadcasts.
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Business ReporterWilson Daily Times Jun 1992 - Jun 1993Developed and wrote articles on the local business community. Designed lay-out of the weekly business and real estate sections.
Kimberly Smalls Skills
Kimberly Smalls Education Details
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North Carolina Central UniversityEnglish -
University Of Maryland, CollegeBroadcast Journalism -
Westover Senior HighGeneral Studies
Frequently Asked Questions about Kimberly Smalls
What company does Kimberly Smalls work for?
Kimberly Smalls works for Enbridge
What is Kimberly Smalls's role at the current company?
Kimberly Smalls's current role is Technical Writer.
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Kimberly Smalls's email address is ki****@****ail.com
What is Kimberly Smalls's direct phone number?
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What schools did Kimberly Smalls attend?
Kimberly Smalls attended North Carolina Central University, University Of Maryland, College, Westover Senior High.
What are some of Kimberly Smalls's interests?
Kimberly Smalls has interest in Working Out, Writing, Traveling, Social Networking, Reading.
What skills is Kimberly Smalls known for?
Kimberly Smalls has skills like Technical Writing, Technical Documentation, Framemaker, Robohelp, Online Help, Software Documentation, Adobe Acrobat, Snagit, Visio, Documentation, Writing, Content Management.
Who are Kimberly Smalls's colleagues?
Kimberly Smalls's colleagues are Brian Malik, Patrick Unterberger, Owaiz Ebrahim, Matt Maxwell, Chris Drummey, Carolyn Hernandez, Brooke Evans.
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