Kimberly Smalls

Kimberly Smalls Email and Phone Number

Technical Writer @ Enbridge
Raleigh, NC, US
Kimberly Smalls's Location
Raleigh, North Carolina, United States, United States
Kimberly Smalls's Contact Details

Kimberly Smalls personal email

Kimberly Smalls phone numbers

About Kimberly Smalls

Highlights:--Produce and manage documentation throughout the Software Development Life Cycle (SDLC) while using Agile methodology.--Produce clear, concise end-user documentation by working from requirements, specifications, and interviewing subject matter experts.--Excellent project management skills.--TS/SCI Security clearance (inactive).Specialties: (SOFTWARE) Jira, Confluence, Github, Adobe Technical Communication Suite (specifically FrameMaker, RoboHelp, and Capitivate), WebWorks ePublisher Pro, Adobe Acrobat, Subversion, SharePoint, Rally, Snagit, Microsoft Excel, PowerPoint, Microsoft Word, Visio, Visual SourceSafe, WinZip(OPERATING SYSTEMS) MS Windows 95, 98, 2000, XP, Windows 7(LANGUAGES) HTML, XHTML(TRAINING) Intro to App Building with Salesforce -- June 2017; Kanban: Productivity & Efficiency for Agile Lean -- November 2015; Introduction to XHTML and CSS -- December 2011; Information Mapping – June 2003

Kimberly Smalls's Current Company Details
Enbridge

Enbridge

View
Technical Writer
Raleigh, NC, US
Website:
enbridge.com
Employees:
11380
Kimberly Smalls Work Experience Details
  • Enbridge
    Technical Writer
    Enbridge
    Raleigh, Nc, Us
  • Cloudbees
    Senior Technical Content Developer
    Cloudbees Feb 2022 - Present
    San Jose, California, Us
  • Peoplefluent
    Senior Technical Writer
    Peoplefluent Apr 2012 - Feb 2022
    Waltham, Ma, Us
    Wrote and edited content for HR software applications in an Agile environment. Estimated tasks, efforts, and resource requirements. Worked with project and documentation managers in setting appropriate schedules, tasks, and quality guidelines of the project.Monitored project status and reported progress to project and documentation managers.Used FrameMaker 2020 and RoboHelp 2020 to produce and publish online help, release notes, and user guides for administrators and end users.Used Jira to plan and track documentation projects.Reviewed internal documentation written by developers for style, grammar, and spelling.Maintained document library on customer community portal.
  • At&T Government Services
    Senior Technical Writer
    At&T Government Services Aug 2011 - May 2012
    Wrote technical specifications, reports, brochures, and/or manuals for internal documentation, customer reference, or publications. Analyzed technical literature, wrote descriptive copy, and verified documentation. Researched and developed Electronic Technical Manuals (ETM) and Technical Data Packets (TDP).
  • L-3 Communications
    Technical Writer/Editor Iii
    L-3 Communications Jan 2009 - Jul 2011
    New York, Ny, Us
    Wrote and edited end-user documentation for a military software development project using FrameMaker 9, Microsoft Word, and Adobe Acrobat 9. Created user guides, online help, templates, and other technical documents as needed. Maintained documentation for version control using Sharepoint. Also performed QA testing on software applications and wrote test cases and test reports.
  • Blackbaud
    Technical Writer Iii
    Blackbaud May 2005 - Jan 2009
    Charleston, South Carolina, Us
    Planned, wrote, and edited end-user documentation for software products using FrameMaker 7.1 (structured), WebWorks ePublisher Pro, and Adobe Acrobat 7. Created user-guides, online help, and system administration guides. Created documentation in both Waterfall and Agile development environments.
  • Itron
    Technical Writer
    Itron Jun 2006 - Aug 2006
    Liberty Lake, Washington, Us
    Two month contract where I edited and updated technical training manuals using FrameMaker 7.1 and Adobe Acrobat 7.
  • Scientific Research Corporation
    Technical Writer Iii
    Scientific Research Corporation Sep 2004 - May 2005
    Atlanta, Ga, Us
    Planned, wrote, and edited technical documentation for Marine Corp project according to SG-1A Style Guide. Wrote the documentation using FrameMaker 7.1.
  • Resource Consultants Inc. (Rci)
    Technical Writer
    Resource Consultants Inc. (Rci) Jun 2004 - Sep 2004
    Wrote and edited technical/scientific documentation and marketing materials using PageMaker, Adobe Photoshop, and Microsoft Word.
  • Itron
    Technical Writer
    Itron Dec 2000 - Jun 2004
    Liberty Lake, Washington, Us
    Wrote and edited user guides, system administration guides, online help, and other documentation for software products using FrameMaker, Adobe Photoshop, and Robohelp.
  • Election Systems & Software
    Technical Writer
    Election Systems & Software Dec 1999 - Dec 2000
    Omaha, Ne, Us
    Wrote and edited user guides, training workbooks, online help, software packaging, and other documentation and related materials for voter registration software.
  • Toone, Paper, & Screen (Tps)
    Technical Writer/Consultant
    Toone, Paper, & Screen (Tps) Jan 1999 - Dec 1999
    Worked as a contractor at local software companies providing technical writing services.NortelResearch Triangle Park, NCJanurary 1999 - October 1999Used FrameMaker to build and release single and multi-volume documents in accordance with ISO standards. Inspected and verified documentation before release.------------------------------------------ClarifyCary, NCOctober 1999 to December 1999Wrote end-user manuals and online help documentation for software products using RoboHelp.
  • Healthmatics
    Human Resources Administrator
    Healthmatics Oct 1996 - Oct 1998
    Assisted in recruiting and benefits administration. Edited quarterly newsletter and managed HR Intranet page using FrontPage.
  • Montgomery Community Television, Inc
    News Desk Intern
    Montgomery Community Television, Inc Feb 1996 - Jul 1996
    Edited videotape and wrote scripts for daily newscast.
  • University Of Maryland
    Department Of Dining Services
    University Of Maryland Nov 1993 - Nov 1995
    College Park, Md, Us
    Write and edit the departmental newsletter "The Vine News."
  • Black Entertainment Television (Bet)
    Public Relations Intern
    Black Entertainment Television (Bet) Jan 1995 - May 1995
    Wrote press releases for media distribution. Wrote bios about on-air talent and
  • Wmuc-Fm, University Of Maryland
    Producer
    Wmuc-Fm, University Of Maryland Sep 1994 - Dec 1994
    Producer (3-6 p.m. Monday shift)Planned and prepared rundown of news stories for broadcast. Assigned stories to student reporters.
  • Wzfx 99.1 Fm
    Intern
    Wzfx 99.1 Fm Jun 1993 - Aug 1993
    Organized scripts and wrote stories for morning broadcasts.
  • Wilson Daily Times
    Business Reporter
    Wilson Daily Times Jun 1992 - Jun 1993
    Developed and wrote articles on the local business community. Designed lay-out of the weekly business and real estate sections.

Kimberly Smalls Skills

Technical Writing Technical Documentation Framemaker Robohelp Online Help Software Documentation Adobe Acrobat Snagit Visio Documentation Writing Content Management Agile Methodologies Editing Technical Communication Sharepoint Single Sourcing Paintshop Pro Quality Assurance Desktop Publishing Microsoft Office Guides Dita Html Itil Word Microsoft Word Newsletters Camtasia Madcap Flare Manuals Captivate Publishing Xhtml Basic Css Paint Shop Pro Powerpoint Excel Winzip Pagemaker Release Notes Proofreading Photoshop Information Mapping Agile

Kimberly Smalls Education Details

  • North Carolina Central University
    North Carolina Central University
    English
  • University Of Maryland, College
    University Of Maryland, College
    Broadcast Journalism
  • Westover Senior High
    Westover Senior High
    General Studies

Frequently Asked Questions about Kimberly Smalls

What company does Kimberly Smalls work for?

Kimberly Smalls works for Enbridge

What is Kimberly Smalls's role at the current company?

Kimberly Smalls's current role is Technical Writer.

What is Kimberly Smalls's email address?

Kimberly Smalls's email address is ki****@****ail.com

What is Kimberly Smalls's direct phone number?

Kimberly Smalls's direct phone number is +178153*****

What schools did Kimberly Smalls attend?

Kimberly Smalls attended North Carolina Central University, University Of Maryland, College, Westover Senior High.

What are some of Kimberly Smalls's interests?

Kimberly Smalls has interest in Working Out, Writing, Traveling, Social Networking, Reading.

What skills is Kimberly Smalls known for?

Kimberly Smalls has skills like Technical Writing, Technical Documentation, Framemaker, Robohelp, Online Help, Software Documentation, Adobe Acrobat, Snagit, Visio, Documentation, Writing, Content Management.

Who are Kimberly Smalls's colleagues?

Kimberly Smalls's colleagues are Brian Malik, Patrick Unterberger, Owaiz Ebrahim, Matt Maxwell, Chris Drummey, Carolyn Hernandez, Brooke Evans.

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