Kimberly Spikes Email and Phone Number

I get to work with kids every day -- mostly 6th graders, but also all grades K-8. I provide individual support to students, develop and lead small group interventions, teach classroom counseling curriculum lessons, and support students' social-emotional, academic, and career development at school. In this role, I consult with other mental health and education professionals, collaborate with teachers and administrators, and partner with parents in support of students' success.

I partner with our client companies to help them grow with talented individuals that align with their business needs and values. I've been honing my recruiting skills for almost 20 years, across numerous industries and professional functions. I excel at 'reading between the lines' to identify people that will rock their jobs, even if they don't perfectly match the company's job description on paper.

Work with job seekers to uncover what makes them passionate about work -- their values, drivers, strengths, and objectives -- and then partner with them in building compelling resumes and in crafting job search strategies that help job seekers achieve their goals.• Leverage key understanding of employer’s perspective in guiding candidates through the processes related to job search, including cultivating strong personal branding and networking to capitalize on opportunities. • Help clients build confidence in self-marketing and land faster through developing robust interviewing skills and establishing an effective social media presence aligned with target roles.• Build relationships as a trusted adviser providing customized guidance for each job seeker’s search strategy.Collaborate internally to develop, continuously improve, and monitor job seeker services and programs to ensure best-in-class delivery to help job seekers reach optimal outcomes.Support marketing efforts to build brand awareness and trust.

VITAC leverages innovative technology as an industry leader with the best talent in the field, providing top-quality caption services for the DHOH community.Trained and mentored 100+ captioners in creating real-time captions for DHOH users for television and other applications. Developed and conducted initial pre-hire training and ongoing skill development workshops. Authored written procedures and generated videos that conveyed content clearly and thoroughly.• Instructed online 6-week pre-hire course to classes of 4-10 people, teaching skills of captioning using voice recognition software. Received recognition for teaching courses with strong graduate performance in new roles. Followed up with new hires and managers to ensure success.• Collaborated with mentor team in designing and providing individualized coaching, small group training sessions, informational newsletters, and other tools driving increased average quality across body of captioners.

Collaborated with candidates in career transition, including crafting job search strategy, empowering candidates with networking, interviewing, and social media resources, and developing market-ready resumes.• Exceeded candidate expectations for service provided while meeting operational deliverables and delivering against KPIs.

Partnered with program participants to develop resumes that capture attention and best present contributions to employers.Clarified and ensured understanding of target roles, inspired individuals to narrow focus as needed, and provided resume coaching that empowered participants to pursue desired positions with confidence and effective marketing strategies.Mentored newer specialists and peer-reviewed resumes for quality, providing feedback for improvement. Exceeded candidate satisfaction and operational execution standards.

Directed site HR strategy and functional activities for site of 200+ employees, including: recruitment, training, leadership development, workforce planning and management, compensation analysis, HRIS improvements, diversity initiatives, and employee relations. Led 2 direct reports in HR and site administration.• Helped turn around operational performance metrics as member of site leadership team, achieving increases in on-time delivery, cost control, talent retention, and employee engagement, while reducing customer complaints, work-related injuries, and inventory.• Championed creation and implementation of sitewide training matrix using MS Excel and SharePoint, elevating visibility of site training needs while motivating team members with clear paths to promotion.• Contributed to significant increase in employee engagement through targeted focus on improving employee-supervisor relationships, communication, organizational alignment, and training.• Launched new Master Trainer position and onboarding process that became companywide benchmark for design and delivery of new hire, onboarding, and development training initiatives. Collected, interpreted and presented data to HR functional team, inspiring other locations to adopt strategy.• Coached employees on developing effective solutions and coping strategies for change.• Served on implementation teams for new systems, including automated training management system and new ATS, conducting user acceptance testing (UAT), and providing constructive feedback for improvement.

Executed breadth of HR functions as sole practitioner for manufacturing plant with 350+ employees. Drove continuous improvement initiatives within function and and built effective collaborations across organization.• Elevated site leadership performance by developing content, facilitating trainings and coaching managers as a subject matter expert on HR topics that included leadership development and workforce planning.• Became sole recruiter and HR representative for start-up of a new plant, managing caseload of ~25 open requisitions and supporting ISO certification efforts while maintaining normal duties for current facility. • Achieved 50% reduction in first-30-day employee turnover by leading Green Belt project that improved new hire onboarding process, including communication, resource allocation, and initial training.• Increased accountability and drove improved service delivery from on-site staffing agency by spearheading implementation of performance metrics tracking and review process.