Kimberly Spinks Robinson Email & Phone Number

Conyers, Georgia, United States

Offer products and services based on member’s needs. Meet and exceed member’s expectations and build a long-term relationship to enhance the financial wellness for our members. Performs daily member services such as account research and opening or closing accounts. Resolve member account discrepancies and assist with escalation of complex transactions when.

United States

Verified, prepared, and delivered change of circumstance and some initial disclosures for high performing loan originators in the southeast region. Duties included working in Encompass and verifying files to ensure they are accurate, complete, and in compliance with TRID prior to sending disclosures within three business days to meet federal regulations..

Greater Atlanta Area

Provides support to Sales and Processing to ensure the timely and accurate distribution of re-disclosures in compliance with Federal and State regulations. Handles all re-disclosures as they arise and are submitted to the Disclosure Desk’s pipeline by Loan Originators and Processors. Validates if a changed circumstance exist and requires re-disclosure..

Greater Atlanta Area

Processed payoff quotes/demands and line of credit request. Verified all fees to accurately generate a payoff quote and ran manual calculations on all payoff quotes processed to ensure figures are correct. Reviewed payoff wires received, initiated any necessary balance adjustments and reached out to all parties in cases where the funds were insufficient..