Kimberly Starner Email & Phone Number

Buffalo, NY, US

Buffalo, New York, United States

• Develop relationships with leadership teams of national customers to ensure Acara is meeting recruitment, compliance and as needed deliverables for contract labor and direct hire services
• Upon signing a new contract, implement VMS tools and apply best practices for the program.
• Strategize with customers on forecasting labor needs, market trends, and additional delivery opportunities to retain and grow business
• Partner with Aleron’s Enterprise sales team on RFP responses and participate in sales presentations for prospective clients
• Align with Acara’s finance team to ensure billing and receivables are both timely and accurate
• Construct and deliver quarterly business reviews with customer stakeholders both virtually and in person

Buffalo, New York, United States

• Managed contingent labor and direct hire needs of national accounts
• Liaison as the single point of contact with customers and the Acara recruitment team to fill recruitment needs
• Built and developed relationships with hiring managers, human resources teams, and leadership teams of current and potential customers to retain and grow business
• Advised customers on labor market statics by providing wage analysis and supply/demand analysis for all open requisitions to ensure competitiveness in the market to reduce time to fill
• Conducted quarterly business reviews with customer stakeholders both virtually and in person

Buffalo/Niagara, New York Area

• Oversee all contingent labor and contingent-to-direct-hire needs of national MSP program
• Advise customer on labor market statics (supply, demand, pay rates) prior to opening requests in Vendor Management System
• Manage contractual service level agreements with customer and associate suppliers including time-to-submit, time-to-offer-accepted, quarterly business reviews, and performance guarantees
• Ensure accurate invoicing is sent to customer weekly through SAP and payment is received according to contractual terms
• Assist with interviewing and selecting additional Superior Program Managers and support staff

Buffalo/Niagara, New York Area

• Supported all Managed Service Programs in the Eastern region with their temporary labor needs
• Liaison between customers, vendors, and contingent workers
• Provided training to customers, vendors, and contingent workers on Superior’s Vendor Management System
• Coordinated the completion of the new hire process for Superior contingent workers including background checks and paperwork
• Managed Superior contingent workers that are on current assignments at customer sites in the Eastern region

Buffalo/Niagara, New York Area

• Acted assistant and office manager for Managing Director responsible for Buffalo network office and personal financial planning business
• Assisted all under two year financial advisors in business operations and development
• Supported new advisor on-boarding, training, and development for fast-track success
• Managed all client communication and ongoing client services
• Organized office events: Holiday Party, community service events, Open House, in-office team building

• Supported Director of Recruitment & Selection in the expansion of the Buffalo, NY and Erie, PA offices
• Utilized recruitment tools (LinkedIn, Monster, Internships.com, The Ladders) to source full time and intern candidates
• Responsible for scheduling candidate interviews with concentration in nationally recognized Top Ten Internship program
• Researched, strategized, and executed college campus outreach plan to develop company presence and recognition
• Represented Northwestern Mutual at local college career fairs and classroom presentations

Tonawanda, New York

• Established relationships with trial members to acquire and retain long-term club memberships
• Responsible for training new service desk team members & supporting their development
• Assisted club members with questions, complaints, and selection of merchandise
• Handled all merchandise returns and exchanges through the ACE monetary transaction system
• Accountable for inventory of high priced electronic products