Bench General Manager
Apr 2019 - Aug 2020
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Kimberly St. John Email & Phone Number
Freelance Writer & Copy Editor | Hospitality Operations Manager
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Role
Freelance Writer & Copy Editor | Hospitality Operations Manager
Location
Clemson, South Carolina, United States
Who is Kimberly St. John? Overview
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Quick answer
Kimberly St. John is listed as Freelance Writer & Copy Editor | Hospitality Operations Manager based in Clemson, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Kimberly St. John.
Kimberly St. John previously worked as Bench General Manager at Lba Hospitality and Assistant General Manager at Lba Hospitality. Kimberly St. John holds Bachelor Of Arts (B.A.), English Writing And Publication from Clemson University.
Profile bio
About Kimberly St. John
Kimberly St. John is a Freelance Writer & Copy Editor | Hospitality Operations Manager.
6 roles
Kimberly St. John work experience
A career timeline built from the work history available for this profile.
Assistant General Manager
Feb 2016 - Mar 2019
Guest Services Manager
∙ Resolved all escalated guest concerns and emergencies contributing to a 40 point Overall Guest Satisfaction Score improvement within first six months.∙ Conducted orientation and training sessions for team members across all departments (Maintenance, Housekeeping, Guest Services, and Sales) to meet brand, state, and local training requirements. Training.
Apr 2015 - Feb 2016
Sales Coordinator
*Marriott Diamond Circle Award winning hotel 2011, 2012, 2013*∙ Managed communications and bookings for all 2015 season Clemson Football home game weekends totaling over $500,000 in revenue.∙ 100% of lead validation from drop-in and call-in inquires, brand referrals, and online marketing campaigns.∙ Coordinated end-to-end contract execution.
Nov 2014 - Apr 2015
Guest Services Representative
*Marriott Diamond Circle Award winning hotel 2011, 2012, 2013*∙ Marriott Service Coach responsible for training all new Guest Service Representatives (4) and Night Auditors (3).∙ Anchor 2nd shift and weekend Guest Service Representative because of problem resolution and deescalation skills.
Aug 2013 - Nov 2014
Walt Disney World College Program Intern
∙ Selected for the Train the Trainer course and trained 5 new hires during 9 month internship.∙ Winner of multiple Guest Service Fanatic and Excellence Awards for going above and beyond to ensure guest enjoyment.∙ Statused at Disney's Wilderness Lodge (AAA Four Diamond Hotel) and selected by Area Manager to cross-train and deploy to Disney's Contemporary.
May 2011 - Aug 2013
1 education record
Kimberly St. John education
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What is Kimberly St. John's role at their current company?
Kimberly St. John is listed as Freelance Writer & Copy Editor | Hospitality Operations Manager.
Where is Kimberly St. John based?
Kimberly St. John is based in Clemson, South Carolina, United States.
What companies has Kimberly St. John worked for?
Kimberly St. John has worked for Lba Hospitality and Disney Parks, Experiences And Products.
How can I contact Kimberly St. John?
You can use AeroLeads to view verified contact signals for Kimberly St. John, including work email, phone, and LinkedIn data when available.
What schools did Kimberly St. John attend?
Kimberly St. John holds Bachelor Of Arts (B.A.), English Writing And Publication from Clemson University.
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