Kimberly Strack, Cptd. Cpc, Eli-Mp Email & Phone Number

Irvine, California, United States

Irvine, California, United States

Anaheim, CA

Developing and implementing employee development procedures and programs throughout all of The Rinks locations. Includes on boarding procedures, staff training, and orientations.

Anaheim, CA

Developing and implementing employee development procedures and programs throughout all of The Rinks locations. Includes on boarding procedures, staff training, and orientations.

Spearhead the volunteer department including training of volunteer base, scheduling and delegating of tasks of a team of 25-40 for each eventDevelop and secure lists of donors and event sponsors Manage relationships with event vendors and venue

Manage a list of clients including scheduling, registering for competitions, managing payments, choreographing routines, and teaching skating skillsAttend National coaching seminars and maintain national level certifications Manage teams through organizing events and registering for competitionsCoordinate all contacts within the organization and externally.

Conduct sales of all programs including hockey leagues and skating classesHandle customer questions or concerns both on phone and in personUse company systems to track purchases, send out invoices, collect monies, etc.

Create and help support the image and magic of the Disney name through education and analysis of the Disney corporate structure and in depth customer service trainingConduct sales, maintain floor appearance, and exude excellent customer service skills

Certified Professional Coach

Bachelor Of Arts (B.A.), Organizational Studies

Education in organization development, social ethics, organization psychology, management strategies, and group interaction and decision.

Associates, Merchandise Marketing

Graduated with detailed education in merchandising, management strategies and applications, trend forecasting, and marketing.